senior Associate, hr delivery centerSC Johnson
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 10/11/2025
Deadline: 30/01/2021
The Tier 2 HR ESC (Employee Service Center) Representative serves as a technical analyst in Workday Data Maintenance, ServiceNow & Operational Admin Support for HR ESC. The Tier 2 HR ESC Representative listens, proactively ask questions, provides information, and uses their strong Workday and ServiceNow functional knowledge and experience to help enable timely and effective resolution on data corrections and its alignment with various business processes.
The Tier 2 HR ESC Representative will be supporting one or more of the following functional areas: Talent Management, Data Administration and Compensation / Benefits Administration.
Essential Duties and Responsibilities:
Data Support & Maintenance
Audits
Business Process Realignment
Data Correction, Rescind and Cancellation
Reorganizational Structure Support
Develop Regular Report Requests
Validation of security alignment with report requirements
Support the development of Complex Custom Reports by data gathering & coordination with Domain Leads which includes creation of multiple calculated fields
Conduct user acceptance testing on all developed reports
Address simple inquiries on all developed reports and assign complex ones to Domain Leads or Report owners
Workday Release Management
Perform required regression testing of configuration, integrations and reports due to newly applied enhancements/innovations.
ServiceNow Implementation Support
Support activities related to implementation of ServiceNow for HR.
Required Skills / Experience / Competencies:
Bachelor's degree in Computer Science, HR, or related discipline required
1+ years of experience in HR, Shared Service Organizations, Contact Center / Customer Service experience preferred
Experience in using ServiceNow for HR is an advantage
2+ years of Workday 'HR Admin' role experience that allow:
Tier 2, Non Data Entry Role Support
Data Corrections/Rescind & Audits
Designing reports and required calculated fields
Security Role Assignments
Doing workday reorganizational Work
Business Process Support
Experience in at least 2 or more of the following Administrative roles - Talent, Compensation, Security, Job, etc.
SC Johnson Asia has been recognized as the !
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SC Johnson
The Tier 2 HR ESC Representative will be supporting one or more of the following functional areas: Talent Management, Data Administration and Compensation / Benefits Administration.
Essential Duties and Responsibilities:
Data Support & Maintenance
Audits
Business Process Realignment
Data Correction, Rescind and Cancellation
Reorganizational Structure Support
Develop Regular Report Requests
Validation of security alignment with report requirements
Support the development of Complex Custom Reports by data gathering & coordination with Domain Leads which includes creation of multiple calculated fields
Conduct user acceptance testing on all developed reports
Address simple inquiries on all developed reports and assign complex ones to Domain Leads or Report owners
Workday Release Management
Perform required regression testing of configuration, integrations and reports due to newly applied enhancements/innovations.
ServiceNow Implementation Support
Support activities related to implementation of ServiceNow for HR.
Required Skills / Experience / Competencies:
Bachelor's degree in Computer Science, HR, or related discipline required
1+ years of experience in HR, Shared Service Organizations, Contact Center / Customer Service experience preferred
Experience in using ServiceNow for HR is an advantage
2+ years of Workday 'HR Admin' role experience that allow:
Tier 2, Non Data Entry Role Support
Data Corrections/Rescind & Audits
Designing reports and required calculated fields
Security Role Assignments
Doing workday reorganizational Work
Business Process Support
Experience in at least 2 or more of the following Administrative roles - Talent, Compensation, Security, Job, etc.
SC Johnson Asia has been recognized as the !
Not ready to apply? Join our Talent Community!
SC Johnson
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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SC Johnson jobs
Makati City, Metro Manila
Position senior Associate, hr delivery center recruited by the company SC Johnson at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on Senior Associate, HR Delivery Center or SC Johnson company in the links above
About the company
SC Johnson jobs
Makati City, Metro Manila