senior analyst, bank fraud InvestigationsMaya Philippines
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 19/09/2025
Deadline: 19/10/2025
Core ProfileThe Senior Fraud Associate role is responsible for overseeing fraud detection and control, analysis and reports, demonstrating critical thinking to decipher emerging fraud trends and patterns while taking accountability in conducting complex and sensitive fraud investigations. This role also involves assisting and training associates on challenging cases in an effective and timely manner.Nature of Work
Analyze complex cases and alerts escalated/detected for investigation
Regularly evaluate the applicability of data being used, profiling tools and processes to prevailing fraud schemes
Provide recommended changes and enhancements needed to meet goals
Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs
Review the accuracy of investigation results and of actions taken on suspected accounts or transactions
Submit timely fraud detection reports
Ensure the output of actions and activities is properly recorded and documented in the system for strategic analytics
Evaluate, approve and correct the output of the team to ensure fulfillment of quantitative/qualitative goals and KRA's
Collaborate with other teams and participate in initiatives related to fraud
Displayed Skill MasteryBehavioral Skills Stack
Ability to make business decisions within his functional level, propose improvements, and manage tasks with minimal supervision
Good display of interpersonal skills. A sense of connection and belonging
Shows openness to new ideas and fosters organizational learning
Ability to work in a fast-paced, entrepreneurial, results-oriented culture
Technical Skills Stack
Business and product awareness
Strong technical, analytical, and communication skills (written and verbal)
Excellent aptitude for research and data analysis
Required Qualifications
At least a year of experience in a fraud analyst/investigator field
With operational experience in the areas of data mining, profiling, analysis, and investigation
Preferably from the financial service, banking, or technology industries
About UsMaya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of money makers through cutting edge technology.We lead millions of Filipinos - consumers, businesses, communities, and government agencies alike - into a version of the current digital economy that's more inclusive, transparent, and empowering than ever.We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas.
Maya Philippines
Analyze complex cases and alerts escalated/detected for investigation
Regularly evaluate the applicability of data being used, profiling tools and processes to prevailing fraud schemes
Provide recommended changes and enhancements needed to meet goals
Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs
Review the accuracy of investigation results and of actions taken on suspected accounts or transactions
Submit timely fraud detection reports
Ensure the output of actions and activities is properly recorded and documented in the system for strategic analytics
Evaluate, approve and correct the output of the team to ensure fulfillment of quantitative/qualitative goals and KRA's
Collaborate with other teams and participate in initiatives related to fraud
Displayed Skill MasteryBehavioral Skills Stack
Ability to make business decisions within his functional level, propose improvements, and manage tasks with minimal supervision
Good display of interpersonal skills. A sense of connection and belonging
Shows openness to new ideas and fosters organizational learning
Ability to work in a fast-paced, entrepreneurial, results-oriented culture
Technical Skills Stack
Business and product awareness
Strong technical, analytical, and communication skills (written and verbal)
Excellent aptitude for research and data analysis
Required Qualifications
At least a year of experience in a fraud analyst/investigator field
With operational experience in the areas of data mining, profiling, analysis, and investigation
Preferably from the financial service, banking, or technology industries
About UsMaya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of money makers through cutting edge technology.We lead millions of Filipinos - consumers, businesses, communities, and government agencies alike - into a version of the current digital economy that's more inclusive, transparent, and empowering than ever.We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas.
Maya Philippines
Other Info
Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Maya Philippines
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