senior amazon Account ManagerMultiplyMii

What are we looking for:
Multiplymii is in search of a Senior Amazon Account Manager, you will be working with our client based in North America. Our client is a health, wealth and fitness company that believes in the power of healthy living and takes pride in putting the caliber of their products such as organic food, supplement, beauty, and essential oils. In this role, you will be managing the assigned portfolio and monitor product performance while strategizing campaigns to achieve the company and its related accounts' sales goals.
Beyond your experience, we are also looking for someone who is professional and possesses impeccable English communication in both written and verbal. The ideal candidate has a passion for health and wellness, a keen eye for detail, and is ready to deliver effective and inventive copy for the brand. Someone who is a strong team leader with excellent excel, communication time, and project management skills that can work in a fast-paced environment is highly preferred
This role is 100% work from home.
Your responsibilities will include but not be limited to:
Managing Product Performance
Monitor ASIN performance to guide continuous optimization of the products.
Use product data and provided tools to create high performing product listing
Ensure maintenance and growth of sales for ASINS by improving the ranking of products, increasing sales, etc.
Analyze SKU level data (sales, conversation rate, page views, costs, etc.) to determine why some products are doing well or poorly, and make recommendations for improving performance
Conducting Competitor Research and Analysis
See how competitors are fairing up against the company
Strategizing on what needs to be done to improve with the product and its ranking; Understanding how the competitive landscape inside and outside is
Constantly analyzing on what can be done to improve our own performance based on knowledge, available internal tools, own findings, experience and how the competition is doing.
Getting connected with the Amazon community and learning what everybody else is doing and applying those learnings to what we do here and improving it; staying up to date on the latest developments on the Amazon platform
Planning and Executing Succesful Strategies
Run pricing strategies, promotional strategies, looking at how the listing converts, how the copy or imagery compares to the competitor
Creation of launch campaigns and strategies and managing pre-launch activities
Making sure every product launch reaches its full potential
Sales Analysis and Reporting
Monitors key performance indicators for product detail pages (daily sales targets, ranking targets) against KPIs
Develops sales and growth strategies with the Channel Manager and CEO for all brands
Analyze available data within Seller Central and present recommendations for areas of improvement relating to all channels
Generate weekly and monthly reports for all significant KPIs for the leadership team
Hold structured meetings with management on channel performance
Collaborates with the team to monitor the market, improve product performance and visibility
P&L Performance
Manage P&L of the company and its related brands on Amazon
Ensure that the catalog is meeting Amazon's financial threshold
External Stakeholder Relationship Management
Build strong relationships with our Vendor and Strategic Account Managers; be the single POC for issues, questions, requests, and escalations.
Channel and Team Management
Work with leadership to set KPIs for the channel and the team
Ensure the team is set up for success to meet and exceed the KPIs - holding them accountable to these KPIs
Hold regular meetings with team members to provide feedback and help troubleshoot issues
Develop a high-performance team environment with a focus on achieving results, a sense of urgency, and accountability
Marketplace Support and Coaching
Provides guidance and training to team members to enhance knowledge, skills, and troubleshoot issues related to the Amazon marketplace. Will require knowledge of catalog issues, stranded inventory issues, search engine optimization etc.
Drafting and maintaining company's internal marketplace process and SOPs
Provides and supports the implementation of internal tools and solutions
Maintain awareness of best practices for the Amazon marketplace and sellers.
Setup Reoccurring Meetings with external stakeholders to review account performance and troubleshoot any existing issues
Manage escalated negotiations regarding fees/programs
Marketing and Merchandising
Review and approve category owners' promotional plans and monthly sales forecast
Work with team to identify and participate in new merchandising opportunities
Test and execute new strategies for channel success
Business Expansion
Open and willing to support the business during expansion into other Marketplaces and Platforms
Create and maintain product listings for all future marketplaces
Directly reporting to Amazon Operations Manager with the constant updates and changes
Requirements
About You:
Strong and solid years of relevant experience working experience with Account Management.
Someone who have owned a portfolio of products on amazon and can launch, rank, grow product sales on amazon marketplaces.
Proactive and results-oriented with strong organizational and interpersonal skills which engage, motivate, and inspire team members to achieve results
Computer Savvy with the ability to work on Excel, particular flat files Google Suite, Microsoft
Cloud-Based Solutions and programs ie. Vendor Central, Asana, Tableau etc. as required
Ability to multi-task, prioritize, problem solve and to work within deadlines
Flexible, adaptable, and open to changing business priorities
Excellent analytical, problem-solving, and time management skills
Excellent written, verbal, and presentation skills to drive team communication
Detail-oriented and processes work quickly and accurately
Excellent oral and written communication
Benefits
Why Multiplymii?
Multiplymii, a managed recruitment services company (the new aged BPO) is growing FAST and we are currently hiring an exceptional Senior Amazon Account Manager who desires to be part of an exciting organization that rewards and values its team members.
One clear benefit for you beyond the long list at the bottom is that MultiplyMii will be there to hold your hand every step of the way, providing you and the client on-boarding, supporting your unique needs, handling any challenges that might come up in your work environment. We are here to give you (and our client) every opportunity to get it right and nurture this relationship.
Competitive salary
Training and mentorship
Awesome culture and work from home set-up
SSS, Philhealth, and Pag-ibig
Healthcare (HMO)
13th Month Pay
Paid incentive leave
Shift: Follows US EST Hours initially and then open to flexibility with overlapping time in EST hours
MultiplyMii

Philippines
Permanent
Full-time