senior account Receivable specialist voice collector italian speakerMaersk

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
We Offer
When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication and the idea that we can achieve more when we all pull together.
Living our values means competing in the market place in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job - irrespective of gender, age, nationality or religious belief. Diversity is our great strength and our continued goal, evidenced in our current work to significantly boost the number of women in senior management positions.
Key Responsibilities
Quality & timely responses to internal & external stakeholders (inbound/outbound calls + email responses)
Focus on Customer Account level issues and effective resolution
Reduction of over dues through timely co-ordination with AR Analysts
Identifying payment patterns and delinquency in advance and suggesting improvement solutions/strategy
Timely identification of cash flow issues and executing global/standard policies to diver right customer behaviour
Prompt communication across all levels of management to avoid any surprises for better financial controllership
Driving internal projects & Kaizen and participate in global projects
Recommend changes to processes and systems that will minimise risk, improve performance and productivity
Build network aiming at effective collaboration between the teams considering daily interaction with various stakeholders
Ownership of entire receivables and identifying and implementing an effective collection strategy with collectors
Responsible for ensuring past due and collection metrics are achieved for portfolio
Review delinquent accounts on a regular basis to determine root causes
Training and mentoring new team member on processes
Understand existing policies and procedures (process maps) and support in preparing as SOP's as well as ensuring that SOP's are always updated to ensure knowledge management
Who we are looking for
Financial educational background, degree in Finance and Accounting/Banking and Customer Service industry
Self-motivated, result oriented and attention to detail
Good analytical skills, including the ability to extract, compile and analyse data in order to present to relevant stakeholders in a structured way
Must have good Excel & PowerPoint skills and ability to deal with multiple systems to understand interfaces/impact on process landscape
Prioritization - Ability to handle phases with high workload and activities
Team player - works together with team members across different locations to achieve results and fosters teamwork
Shipping/ Transportation industry experience would be an added advantage
Candidate must flexible to support different geographies in terms of shift
Proactive, quick and self-learner
Organizational Agility and Business Acumen
Good communication verbal/written and articulation to ensure effective management of internal and external stakeholders
Customer Centricity Key
Proficient in Italian and English
Last application date: 30 November 2020.
For further information, please contact: Hasmin Bernardo.
The current times show that managing supply chain is key to responding to change and even crisis. At Maersk, this is the big opportunity and an extremely exciting time to integrate global supply chains to benefit the customer, community and lift the society in times of need. From its focus on offshoring opportunities when it was established in 1999, Maersk GSC's competencies have since grown significantly aiming to put customers at the centre of business. Maersk GSC operates from 7 locations across the world: India - Mumbai, Pune, Chennai, Bengaluru; China - Chengdu; Philippines - Manila; Morocco - Tangier. The GSC comprises of some of the best minds in engineering, digital innovation, finance, commercial, operations and information technology that develop innovative end-to-end solutions providing best in class customer experience.
Maersk

Pasig City, Metro Manila
Permanent
Full-time