senior Account ManagerDTCC

Job Description:
Are you ready to explore a world of possibilities?
Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day.
Pay and Benefits:
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Retirement benefits
Paid Time Off and other leave of absence
Why you'll love this job:
Being a member of Chief Client Office Relationship Management, the Senior Account Manager acts as a Single Point of Contact, coordinating all DTCC Solutions activity within their assigned Accounts/Markets and is the point person for all client inquiries into DTCC. They are responsible for maintaining client satisfaction, as well as proactively achieving assigned Goals and Objectives of the enterprise strategic business agenda within their portfolio of assigned accounts. Furthermore, they actively work with senior management, client service representatives, product, operations, integration and marketing teams to ensure deliverability of the client community.
Your Primary Responsibilities:
High proficiency in French or Spanish, both written and verbal communication.
To support a select group of Clients based in Europe (from APAC)
Builds and cultivates strong client relationships to expand DTCC Solutions' product and service utilization.
Manages and monitors accounts by collecting and distributing Client Intel and preparing Call Reports and other documents as needed to share client insights, opportunities or concerns with internal stakeholders.
Acts as a Single Point of Contact (SPC) within a designated Market or Client Tier and orchestrates additional DTCC activities into the Account(s) to increase client satisfaction and revenue generation.
Presents and clearly articulates the business drivers and strategic direction of designated key clients internally to senior DTCC management.
Works closely with Executive Directors (Sales, Product Management etc) Directors (Integration, Operations Management etc.)
Responsible for meeting Individual/Group Goals and Objectives for assigned accounts, including maintaining and generating new revenue, qualified leads or business opportunities.
Monitors use of DTCC products and recommends ways for the Client to use services more effectively.
Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed For Success:
Minimum of 6 years of related experience
Bachelor's degree preferred with Masters or equivalent experience
About Us: About DTCC
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
About the Team: The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
DTCC

Philippines
Permanent
Full-time