seller su c cess spe cialistZigZag Careers

About Us
We are an online marketplace that focuses on providing "everything for your home" (furniture, homewares, garden, appliances and more). We connect our customers with millions of products sold by Australia's leading retailers.
We are seeking an experienced Account Manager to work with our seller base to nurture business relationships and help them grow their success on our marketplace platform.
Responsibilities:
Utilize data and analytic tools to identify and implement opportunities for sales growth.
Provide sellers with feedback and performance analysis.
Identify and provide sellers with best practice suggestions to increase sales and product performance.
Work with sellers to collect feedback on their experience and develop processes that assist to improve the seller experience.
Assist with the roll out of any new seller initiatives or website features that affect sellers.
Liaise with relevant internal business departments to assist with resolving seller problems.
Requirements:
Prior experience in an account management role in retail and/or e-commerce is a must.
Ability to nurture and develop business relationships.
An understanding of technical requirements surrounding e-commerce marketplaces is highly advantageous.
Intermediate to advanced Microsoft Excel skills.
Strong written and verbal communication.
Candidate must be amenable to work on-site.
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ZigZag Careers

Ortigas Center, Pasig City
Permanent
Full-time