sealad spanish speaker Collections agentMaersk

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
We Offer
AR Collections team is responsible for the management of customers with outstanding invoices, report preparation, Account Reconciliation, disputes resolution coordination, credit evaluation and collections follow-up of Credit and Cash customers for portfolio assigned to individual Analyst/collector/credit controllers.
The Key Client AR Manager is responsible for directing and controlling operations activities for Key Accounts in line with MAERSK processes, strategies and methodologies and work in partnership with stakeholders to ensure collections (B2B) activities are occurring in line with agreed KPI's for collections and deal with collections complexities.
At the same time, given the importance of the Key Client's business to Maersk, the role encompasses building strong working relationships with the customers and working cross-functionally in a boundaryless manner to the Key Client support teams within our organization.
Key Responsibilities
Review statements of account and ensure appropriate attention to detail and that they fall in line with SLAs and client requirements.
Review business reports, identify invoices outstanding and generate call lists/priority list on a daily basis.
Review on-account payments and advise order to OTC team of where payments should be applied.
Act as the communication interface between OTC, disputes and other departments.
Ensure that high risk customers are escalated to Managers for treatment.
Monitor payment application and supply relevant updates to the OTC team.
Monitor disputes.
Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner.
Liaise with in-country coordinator, sales persons where necessary.
Adhere to relevant legislation (country/cluster specific).
Answer queries from customers by inbound and outbound calls.
Who we are looking for
Candidate must possess a Bachelor's/College Degree in Accountancy or equivalent.
Candidate must have a high level of comprehension, excellent problem solving skills, and the ability to think on his/her feet.
With excellent Spanish communication skills, both spoken and written.
With good English communication skills, both spoken and written.
With at least 2 yrs work experience in handling Collections or Accounts Receivables or any end to end general accounting processes.
Familiarity with MS Office applications, SAP, a plus.
Ability to work in a fast-paced, performance-driven environment.
Ability to work under pressure.
Permanent Night Shift.
Last application date: 30 November 2021.
For further information, please contact: .
The current times show that managing supply chain is key to responding to change and even crisis. At Maersk, this is the big opportunity and an extremely exciting time to integrate global supply chains to benefit the customer, community and lift the society in times of need. From its focus on offshoring opportunities when it was established in 1999, Maersk GSC's competencies have since grown significantly aiming to put customers at the centre of business. Maersk GSC operates from 7 locations across the world: India - Mumbai, Pune, Chennai, Bengaluru; China - Chengdu; Philippines - Manila; Morocco - Tangier. The GSC comprises of some of the best minds in engineering, digital innovation, finance, commercial, operations and information technology that develop innovative end-to-end solutions providing best in class customer experience.
Maersk

Pasig City, Metro Manila
Permanent
Full-time