Salesforce specialistsNasdaq

Nasdaq Technology is looking for a passionate Salsforce Developer Senior Software Developer with focus on software development, to join the Bangalore technology center in India. If Innovation and effectiveness drive you
forward this is the place for you!
We are looking for candidates who share those values along with a genuine desire and drive to deliver top technology solutions to today's markets.
With this position we offer:
These roles will see you providing support, design, development & implementation of Salesforce solutions to business needs through new and existing applications, systems architecture and applications infrastructure.
Your role and responsibilities:
Nasdaq is looking for a Salesforce Developer who will manage the support and administration of the Salesforce system and its related enhancements. The Salesforce Developer manages development work for projects, migrations, and ongoing enhancements, builds and support sprints and development of new reports and analytics, and provides user support for Salesforce users. Moreover, he/she works in coordination with CRM team to support users globally across multiple divisions.
Work with team members on complex and innovative features using a combination out of the box Salesforce and custom coding.
Design, develop code and do peer review to ensure code coverage across solutions.
Provide daily support and administration of Salesforce, users and processes through incident management tool including user licenses assignments, bulk data updates, and user guidance.
Assist with management of CRM configuration, development, and business process improvement initiatives.
Work closely with internal customers to understand business strategies and CRM needs.
Gather, document, and analyze business requirements.
Developing high level and detailed design documentation.
Handle a variety of Salesforce End User support and enhancement requests that vary drastically from new access to complex system issues requiring deeper investigation.
Analyze root cause of incidents reported by end users and design solutions that operate efficiently, minimize or eliminate support effort to allow for more valuable enhancements.
Perform systems monitoring, health checks and release updates.
Document and prioritize numerous tasks, projects, and training.
Assist with project implementation, including system configuration build out, unit testing, documentation and release packaging and planning.
Manage, record and perform timely updates in Jira and Remedy including user story details, technical details, sizing, progress, status and dependencies.
Work with Release Management team for enhancement deployments to production.
Assist with creation of ad hoc reports and analytics and empowers users to do the same.
Monitor, enforce, and improve data quality and integrity.
Understand, maintain, and update system interface requirements.
Open, monitor, and escalate system issues to Salesforce or collaborate with team for solutions.
Research, test, and implement new CRM functionality and releases.
Document and prioritize numerous tasks, projects, and training. 
Track and communicate system changes, enhancements, issues, and status to users.
Investigate and brainstorm potential solutions for complex issues and enhancement requests.
Identify best solutions with preference to leveraging out of the box functionality and configuration over custom development where possible. 
Perform quality Salesforce development when needed, that operates efficiently with little to no increase in support efforts.
We expect you to have:
Ability to work night shift (US EST hours)
Work Hours: 6:30pm to 3:30am IST
7+ years of Salesforce administration and development experience with lead Salesforce Functional implementation on Sales Cloud and Service Cloud.
Certified Salesforce Advanced Administrator and Platform Developer.
Advanced skills in Force.com Apex programming. Visualforce framework, Lightning Components.
Experience with Salesforce DX platform.
Experience with enterprise databases and SQL, including Microsoft SQL Server and Oracle.
Experience using Salesforce data tools (Data Loader, Excel Connector, Eclipse Force.com, Visual studio IDE etc.).
Extensive experience executing Salesforce setup administration and enhancements.
Understanding of the Internet technologies and Cloud computing, Database management, Release management in Salesforce environment.
Advanced experience with Salesforce including flows, workflows, profiles, permission sets, sharing rules, role hierarchy, communities, omni-channel, live chat, knowledge.
Able to apply the out-of-the-box function to provide solutions for flow, reporting, and enhanced solutions.
Strong background with customer service support, handling/managing tickets.
Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures requiring minimal supervision.
Excellent oral and written communication skills.
Ability to manage and prioritize multiple critical projects with high attention to detail.
Agile mindset.
Driven, proactive, and has a sense of urgency.
Ability to remain patient and courteous when fielding user complaints and system issues.
Experience with CPQ, CLM or Order Management preferred.
Experience with Enterprise Service Bus for integrations a plus.
Experience in building ASP.NET web applications a plus.
Experience in supporting services using IIS a plus.
Experience in developing SOAP based web-services in Visual Studio using C# a plus.
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or other relevant fields
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.
Nasdaq

Taguig City, Metro Manila
Permanent
Full-time