Sales Support administrator - slgRELX

- The primary purpose of this position, also known as Fulfillment Associate is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.
- Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules.
- Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams.
- Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request
- Resolve Billing & Invoicing concerns
- Investigate Accounts Receivables concerns
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Iloilo City, Iloilo
Permanent
Full-time