Sales Support admin iRELX

The Sales Support Administrator is responsible for providing day-to-day operational support to both internal and external customers. This role partners closely with Accounting, Sales and Client services to provide operational support and ensure customer orders are fulfilled efficiently and accurately.
The primary purpose of this position, also known as Fulfillment Associate is to consistently perform core and general order fulfillment tasks for Lexis Nexis products and providing professional communication with internal and external customers.
Assist with the processing of requests from the Ask ticket queue. This includes basic ID maintenance/creation; generating reports and answering content queries within the Lawschool space
Effectively communicate with internal customers fostering collaborative relationships among different teams.
Keytasks:
- Processing students' graduation gifts and rewards points
- Resolving contract issues (drafting , uploading, tracking data entry and follow up contracts)
- ID auditing
- Managing the LS inbox
- completing special projects
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Iloilo City, Iloilo
Permanent
Full-time