sales ops & commissions SupervisorHCM Nexus

The Sales Operations Supervisor is responsible for providing leadership to a team of sales operations analysts, sales commissions, and tracking specialists. This position must oversee the day-to-day tasks and deliverables and see to it that the team meets expectations and requirements set by the business unit stakeholders. This position is also responsible for the performance and development of the team.
Accountabilities:
Develops local talent on sales operations; manage knowledge transfer from the US team to the local team as well as cross-skilling or training within the local team
Establishes key metrics to measure the team's performance and the development and effectiveness of operational processes
Collaborates with the US business unit stakeholders to ensure SLAs are established and exceeded
Constantly challenges the status quo, explores, and implements best practices in all aspects of sales operations and analytics
Documents all processes to ensure business continuity
Promotes and facilitates an organization of continuous process improvement
Attracts, recruits, and retains top talent; Motivates and leads a high-performance sales operations and analytics team
Sets examples for staff in areas of personal character, commitment, organizational skills, and work habit
Adheres to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team
Qualifications:
Must be a college graduate; Bachelor's degree in Business & Finance, Information Technology, Computer Science, or other related fields preferred but not required
Must have knowledge and experience in end-to-end sales operations work in a shared services/multinational company setting
Must have at least 2 years of proven leadership or supervisory experience in multiple functional areas and business streams
Must have excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
Must be willing to work night shift
HCM Nexus

Manila City, Metro Manila
Permanent
Full-time