sales force Automation analystJapan Tobacco International

We're JTI, Japan Tobacco International and we believe in freedom.
We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries. But our business isn't just business. Our business is our people. Their talent. Their potential. We believe when they're free to be themselves, grow, travel, and develop, amazing things can happen for our business.
That's why our employees, from around the world, choose to be a part of JTI. It's why 9 out of 10 would recommend us to a friend. And why we've been awarded Global Top Employer status, six years running.
So when you're ready to choose a career you'll love, in a company you'll love, feel free to #JoinTheIdea. (Learn more: jti.com)
This position will remain open until filled.
Local applicants are welcome.
Department: Sales - Trade and Commercial Planning
Location: Taguig city, Philippines
Reporting to: Sales System and Master Data Manager
WHAT THIS POSITION IS ABOUT - PURPOSE
The incumbent acts as the in-house expert supporting technical functionality of Sales Force Automation solution (SFA), create & maintain procedural data activitty and act a support function in generating historical reports to other functions.
WHAT WILL YOU DO - RESPONSIBILITIES
Sales System (SFA solutions) Support and Maintenance
Provide support on SFA system setup, administration, configuration, maintenance and optimization.
Monitor active SFA and back office users and ensure the correct access level based on function and role.
Participation in Business Testing related to Application Change Requests, Systems Upgrade or deployment of fix to resolved system bugs.
Customer Master Data Territory Master (CMD) Reporting
Provide periodic report on Customer master data findings to its stake holders
Assist in the configuration on route realignment, transfer of customer from branches or per channel
Continuously review processes and recommend improvement opportunities
Establish process for the setup and maintenance of Territory Boundaries in alignment with SIBI and RTM teams
Perform regular update of Territory Boundaries and customer tagging in collaboration with field M&S leaders
Technical Support, Testing and Training Assistance
Create and Maintain desktop procedure of SFA system as guide to its internal and 3rd Party Users
Conduct online & physical system training to newly on board field sales and back office
Prepare and create survey based on internal requirements from Field Sales, Marketing and Finance
Provide status/feedback to customer on pending issues/errors encountered and monitor until resolution
Adhoc Reporting
Assist request from Field Sales, Marketing and Finance on generating historical data from TME
Collaborate with Route to Market Team on system configuration requirement based on business direction
Assist in report generation on New Product launches and Limited edition pack sales performance
WHO ARE WE LOOKING FOR - REQUIREMENTS:
Bachelor's degree or higher in Business, Computer Science, IT or any other highly quantitative fields
Minimum 5 years experience in operational support, database management, preferably with multinational FMCG.
Data reporting and analysis, KPI & performance measurements
Trade survey planning, execution
Excellent analytical system knowledge (Tableau, Microsoft Power BI, SQL)
Good understanding of commercial analysis (Retail Audit, Tracker, Trade Marketing and Sales KPIs)
Familiar with Route to Market, Trade Segmentation, Trade Marketing Execution, Channel Planning
Functional knowledge in IT processes (e.g. incident, problem, system change request)
Familiar with Systems Development Lifecycle and deal with 3rd party solutions provider
Company and Business Knowledge
Sales System
WHAT'S IN IT FOR YOU?
Have access to over 200 company training
Well-being programs for employees
Opportunities for your career growth
Recreational facilities in the office - Videoke, billiard and table tennis
Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
Experience the culture of an Investors in People certified company
Find out why 9 out of 10 employees recommend us to a friend.
Understand why 9 out of 10 employees say they feel free to be themselves.
WHAT ARE THE NEXT STEPS - THE RECRUITMENT PROCESS:
Thank you very much for your interest in the role. You are welcome to apply.
Japan Tobacco International

Taguig City, Metro Manila
Permanent
Full-time