Sales Engineer i - web administratorFactSet

Role/Department Description
Sales Engineering is rapidly expanding our Developer Advocacy + Data Architecture (DA2) practice due to strong demands from clients to help drive forward their Digital Transformation initiatives. To support our client's digital transformations, we are building a robust and supportive community of client developers, and are establishing FactSet solution certification program as an indicator of experienced developers in that community. We are seeking a LMS / Web Administrator who can work collaboratively within Developer Advocacy to maintain and update our learning management system platforms for our certification program.
With advanced in-house engineering focused on Cognitive, Analytics, Content Collection + Generation, and Digital capabilities - FactSet is a technology leader in real-time and compute-intensive market data across the front, middle and back offices. Operating meshed regional datacenters servicing millions of users in over 20 countries requires scalable, robust architecture, which Sales Engineering positions as a critical partner for the world's largest financial institutions. FactSet Developer Advocates help our clients solve their most significant challenges using technology.
Role & Responsibilities
Responsible for regularly maintaining and updating the Learning Management System platforms for the Certification program
In-charge of implementing change requests submitted by relevant teams
Day-to-day responsibility of monitoring the activities of users and troubleshooting issues on learning platforms, ie. Linkedin Learning, Coursera, uDemy, etc.
Researching latest trends to continuously improve experience and journey map of target audience
Responsible for ad hoc graphic or website editing
Responsible for creating reports and finding ways to retain and support learners in completing their enrolled courses
Responsible for ad hoc website copy editing for quality assurance and maintaining branding guidelines across all learning platforms
Skills & Experience
Preferably Bachelor's Degree holder in Computer Science, Engineering, IT or related courses. However, exceptional candidates who do not meet this criterion may be considered, provided they have the necessary skills and experience
Fresh graduates are also encouraged to apply
Proven 2-5 years of track record as administrator for learning management systems
3-5 years of relevant experience in graphic design, web design and development, CSS, JavaScript is a requirement
Experience in maintaining online courses on Linkedin Learning, Coursera, uDemy, etc., desirable but not a requirement
Experience in using Skilljar and instruqt or similar platforms are desirable but not required
Great eye for detail, user-focused, creative and passionate web experience builder
Organized, impact-driven and thrives in ambiguous environments
Must be a self-starter with an ability to thrive in a dynamic environment and embody an entrepreneurial spirit
Thirst for continued learning - about technology, our industry, our solutions, etc.
Ability to develop a broad understanding of FactSet's platform offerings across the full suite of our solutions including applications, content, technology, managed services, workflow solutions and professional services
We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
FactSet

Manila City, Metro Manila
Permanent
Full-time