SALES ASSOCIATE - home dept.RUSTAN COMMERCIAL CORPORATION

This position is responsible on selling activities; from greeting customers, answering inquiries, suggesting items and providing product information while delivering sales growth and business to the organization. The position also provides excellent customer service, maintaining long-lasting relationships with customer and keep professional attitude with sincerity and enthusiasm reflecting store commitment to our customer.
1.Sales Advisor - 40%
· Probe customer/s on their merchandise needs.
· Highlights the benefits and features of the merchandise.
· Perform upscale and cross selling techniques in the work area.
· Make appropriate suggestions and product recommendations as request by the client.
· Execute new product launch and promotion.
· Endorse promotional products and activities to new and existing client/s
2. Sales Management and Admin Services - 25%
· Monitor and report slow moving and saleable items to the superior.
· Ensure products are stocked adequately, keeping an eye on stock level.
· Protect high value merchandise to prevent pilferage and loss.
· Attractively exhibit different merchandise based on the standard merchandising display requirements.
· Facilitate collection of payment, bag in merchandise and gift wrapping when necessary
· Endorse to the next salesperson of other section that is of interest of the customer.
· Maintain clean and hygienic condition in the work environment.
· Encourage new customer to join memberships on Frequent Shoppers Plus (FSP), monitor old client records and conduct telemarketing if necessary.
3.Customer Relations - 30%
· Gives relevant information on products and experiences.
· Recognize clients as individuals who deserve personalize service.
· Answer questions or handle transactions quickly
4.Reports - 5%
· Update, accomplish and submit monthly sales report to direct superior.
· Accomplish checklist daily.
· Provide monthly reports on out of stocks and inventory discrepancy to inventory associates/specialist.
Education
College level or Vocational Graduate or K-12 Graduate
Skills & Knowledge
Knowledge:
Good knowledge of understanding sales principles and customer service practices
Familiar with the business, systems and procedures used in the Company
Good knowledge on market dynamics and requirements
Skills
Networking with clients and distributors
Generally, able to work with little direct supervision