Sales Agent | Day shift + Weekends off |27K all in pay + up to 17K commissionsAcquire Asia Pacific Inc

Description:
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Sales Agent, your role is vital in keeping our customers happy and contributing to our organization's growth and success.
As a Sales agent, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Date Privacy.
A SNAPSHOT OF YOUR ROLE
You're the genie that fulfils our customer's needs. As a Sales Agent, you'll represent the account and interact with clients through outbound calls and sales support. You will ensure presales enquiries are addressed in a timely and efficient manner in order to close the sale. You use empathy, patience and passion, coupled with product knowledge to effectively resolve the customers' needs.
Your day could see you:
· Establishes and maintains a high level of customer satisfaction in all sales transactions.
· Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches.
· Possess excellent sales pipeline management skills.
· Identifies opportunities to up-sell and refer the service.
· Handles inquiries with regard to product and services
· Handle all incoming phone calls with courtesy and professionalism.
· Responsible for handling and resolving customer inquiries accurately timely.
· Work with other departments as needed.
· Responsible for maintaining customer files and accurate details from all calls through campaign CRM.
· Correct incomplete / incorrect sales.
· Coordinating well with other departments.
· Putting independent problem-solving skills to work, making sound decisions in assessing the customers' needs by giving accurate information.
· Understanding all the business and products' aspects to provide proficient support.
· Participating in team activities such as team huddles, up-training, etc.
· Responding to inbound customer email inquiries with detailed responses and providing action accordingly.
· Handling all requests with due skill and care.
· Promoting and demonstrating Acquire's values internally and externally.
Requirements:
A BIT ABOUT YOU
· Must have at least 1 year of BPO Sales Experience
· Familiar with the Call Center SLA
· Must be self-motivated
· Must be able to work independently
· Able to analyze and provide creative solutions
· Excellent stakeholder management experience
· With excellent English communication, listening and organizational skills.
· With a knack for multi-tasking.
· Able to solve problems and work under minimal supervision.
· Adept in learning new workflows and tasks.
· With working knowledge of CRM.
· Extensive experience in converting a lead into a closed sale
· Passion and drive for Selling with exceptional customer service
· Experience w/ Customers CRM Salesforce preferred but not essential
· Proven ability to hit Customers selling KPI and SLA expectations
· High level English proficiency and interpretation
· Past experience in Western campaigns, idealistically Australian call centres.
· Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.
Salary: ₱20000 - ₱30000
Address: Pasig
How to Apply: Apply at Bossjob!
Acquire Asia Pacific Inc Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
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Acquire Asia Pacific Inc Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
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Pinoyjobs

Pasig City, Metro Manila
₱17,000 per month
Permanent
Full-time