sales Account Manager - earn up to 33k per month/hmo w/ 4 free dependentsNezda Technologies

Description
Key Accountabilities:
• Resolve or negotiate "win-win" solutions to client issues directly or by consulting with appropriate resources
• Document and track significant client discussions or complaints; maintain current client contract records and follow-up as appropriate
• Recognize and devote special attention to endangered/ pampered cases
• Ensure all members of customer base are informed of significant issues
• Provide new and ongoing client orientation and education by: set expectations, discuss working relationship, advise of new product features and ensure understanding of proper procedures to follow
• Identify trends and patterns of client issues and escalate to appropriate person
• Provide quality client administration by processing all standard financial transactions on assigned caseloads
• Monitor, control and minimize outstanding suspense account items
• Contribute to the work systems improvement of the department by identifying barriers and providing input to solutions
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No

Work type
Full Time