roving Front Desk associateRemedy Skintech

The Roving Front Desk Associate is responsible for performing tasks to support the day-to-day operations of the company. She will be responsible for assisting and managing the concerns of the new and existing clients and will help achieve the sales target set by the management. Will do the roving role in Remedy BGC, Vertis North (QC), & Greenhills Mall Clinics.What you'll be doing
Identify and assess clients' needs to achieve customer satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods / tools.
Accept and validate completeness of client's data and encode it to the company's CRM.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Drives sales through engagement of customers, suggestive selling, and sharing product / service knowledge.
Ensure correct and complete processing of sales transactions.
Balance all reports, compile and forward sales documents to the Clinic Manager.
Organize and maintain inventory and storage areas.
Ensure shipment and accuracy of inventory transactions.
Coordinate logistics for order deliveries from the clinic.
Generate, edit and publish messages such as texts and emails that will help build meaningful connections with the clients and encourage them to take action in purchasing products and services.
Optimize use of social media and ensure that messages and graphics/ pictures that are published highly represent the company.
Skills Requirements:
Have positive energy and a happy disposition
Passionate and eager to learn about the latest trends in the beauty industry through lectures and training
Can provide top-notch customer service and work well as a team
Are organized, professional, and tech-savvy
Are good at remembering people, names and details
Excellent English skills (verbal, written, listening)
Must be willing to do a roving role in Remedy BGC, Vertis North (QC), & Greenhills Mall Clinics
What we're looking for
At least 1 year of experience in a similar front desk or receptionist role, preferably in the skincare or beauty industry or in any customer-facing setting
Excellent communication and interpersonal skills, with a warm and friendly demeanour
Experience with sales is an advantage
Strong organizational abilities and attention to detail
Proficient in using office equipment and computer software, including MS Office suite
A team player with a positive attitude and the ability to work in a fast-paced environment
Comfortable using technology (ex. Microsoft Office, Zenoti)
Entry Level / Junior, Apprentice Hospitality and Tourism Information Technology / IT 1 opening Bachelor's degree graduateRemedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time