rohq - isg - operations group analyst - Risk and Control (officer/c10)Citigroup

The Information Services Group (ISG) is responsible for providing authoritative sources of reference data, completion of KYC, reconciliation of business expense, and documentation management for our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account, KYC, expenses, corporate action data and more.
ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness and compliance with necessary policies/regulations, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
The Compliance AML KYC Analyst 2 will be responsible for assisting in the maintenance of robust risk and controls within the Manila ISG site in collaboration with various stakeholders to ensure all required controls and continuity of business measures are applied and enforced for the functions of this group.
Responsibilities of the candidate may also include assisting in other cross-functional processes or projects as required and directed by ISG Manila Risk and Controls Lead.
This is an important role, reflective of the increasing criticality of strong risk and control focus within a large operations organisation such as ISG.
This role is for a Risk and Control oversight of Information Service Groups processes in Manila who will perform the following:
Continuity of Business (COB)
Annual review and update of COB documents such as Business Impact Assessment (BIA), Business Recovery Procedures (BRP), Wide Area Disruption (WAD) Plan etc...in partnership with local Operations team and Site Head.
Lead and execute successful Denial of Access and Denial of Service tests as directed by Country Business Continuity Managers (BCM).
Initiate semi-annual Call Tree Tests, analyze the results, and work with the operations team to improve results during the subsequent test.
Prepare for and respond to questions on ISG Manila's COB Plan during the annual Pacific Thunder Exercise and end of COB cycle review
Respond to queries and/or deliverables from Country BCM and ROHQ Risk & Controls team around COB.
Track and report ISG Manila's attendance to Country BCM on a weekly basis.
Attend meetings, trainings etc... hosted by Country BCM and ROHQ Risk & Controls team around COB.
Remain abreast of latest COB policies/guidelines, build awareness these policies/guidelines with the Risk & Controls team & Operations team locally, and enforce implementation.
Risk & Controls Governance
Alignment - Ensure alignment to the global, regional and country controls framework as required.
Relationship Management - Develop strong partnerships within the ISG groups, as well as other organizations supporting ISG activities.
Self-Assessment/ Review
CAP Management - Create, monitor progress, escalate issues that could prevent timely CAP closure, and validate actions taken prior to closure through partnership with operations, Internal Audit, Compliance, Business etc...
Review Management - liaise with auditors/ reviewers and assist in related review preparation, execution, and management reporting and escalations.
Projects/ Metrics
Control dashboard/ KRI - ensure the control dashboards are updated to provide management with a clear view on ongoing risks/issues
Projects - Assist in local, regional or global risk and control related projects across operations and get involved in other group level initiatives.
Job Family Group: Compliance and Control
Job Family: Business KYC
Time Type:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time