rohq - isg compl aml KYC Analyst 2 - checker (officer/c10)Citigroup

Job Purpose:
ICG KYC CBSU is a front office support / control function within ICG responsible for the approval process of the KYC Record within Citi's KYC risk management programme.
The unit is responsible for ensuring compliance with both local regulatory requirements and Citigroup standards for Anti-Money Laundering (AML).
Job Background/context:
The successful candidate will be responsible for daily checking and feedback on the quality of Case Manager completions. The candidate will also assist the Team Manager and Operations Manager in the leadership function within the department.
Key Responsibilities
Provide support and guidance to team members
Point of escalation for the Makers
Manage relationships with Relationship Management teams and Compliance for each country supported by the department
Assist relationship and coverage teams globally in completion of the KYC Record
Perform the checking procedure and ensure quality and coaching needs are identified and met on the team
Communicate and coordinate with senior management of ICG APAC from coverage, compliance, implementations, risk, and operations in various products
Assist with Process Design and management for department.
Oversight for Adherence with Citi and regulatory policies and procedures as well as housekeeping standards, team controls & processes
Management of ad-hoc departmental projects as assigned
Maintain a workforce with capability to execute flawlessly
Work with Manager to develop team members in line with versatility matrix & team needs.
Knowledge/Experience:
2-5 years' experience in banking or finance
Experience in control/risk or Compliance (AML/KYC) function (an advantage)
Knowledge and experience of the technologies and processes used in Citi
Knowledge of AML policies and regulatory requirements
Considerable experience of dealing with senior management in a multi-function environment
Collate client information/documents from internal and external sources (CitiKYC, AMC, Regulatory websites, company website, Dun & Bradstreet, Google etc.)
Assess gathered information for accuracy, completeness and validity
Have foresight on risk rating changes and proactively communicate additional requirements at the initiation stage to avoid delays in the KYC process
Update KYC workflow database regularly throughout the day
Carry out name screening of entity, directors, beneficial owners, senior management via the firm's screening tools (Citiscreening, Factiva, etc).
Read, analyse and assess articles for applicability on case being worked on. Additional research to be done via approved sources to support findings.
Perform initial screening disambiguation using available data and disposition based on the following options: Potential, True or False Match.
Draft rationale for screening disposition to include primary identifiers, secondary identifiers and supporting documentation (if applicable) based on the Global AML Name Screening Standard.
Create and maintain accurate client records in CitiKYC
Ensure all relevant documentation are stored according to standards for future review
Client Management
Establish and manage client relationships for the purpose of facilitating submission of documents/ requirements
Communicate KYC requirements and establish target dates with external clients via phone and email
Identify client problems/issues as it relates to KYC and escalate promptly to identify opportunities for improvement
Meet established target dates to avoid service disruption on client accounts/trading activities
Build deeper client connections by gaining institutional knowledge and understanding of client business structures
Note: Role does not involve any sales, solicitation and/or marketing of the firm's products to clients
Core Competencies
Personal Effectiveness
Articulates ideas clearly, concisely and with confidence
Employs appropriate methods of communication depending on the type of information that needs to be conveyed; is sensitive to client and colleague needs
Demonstrates accountability and is seen by others as reliable
Viewed as an effective problem solver, overcomes obstacles and leverages processes as needed
Exhibits a strong understanding of relevant technology, business programs and Citi formats
Demonstrates planning skills, is responsive and exhibits basic project management skills
Change Management
Identifies and directs opportunities that will contribute to improvements in processes, delivery of results, client service or product quality to maintain Citi's leadership position
Exhibits resilience to change and is not afraid of making mistakes
Actively researches the markets and the industry to identify creative and innovative solutions that can respond to clients' needs - looking at both traditional and non-traditional competitors for learnings
Seeks out opportunities to widen one's perspective to better understand clients' needs
Leadership & Partnership
Builds institutional knowledge and shares same by training more junior colleagues
Provides recommendations on how to improve work results
Begins to role-model expected behaviours when requesting and receiving feedback (factual, concrete and actionable)
Holds self accountable to act on development opportunities, while leveraging strengths
Establishes and nurtures relationships with clients, key partners and stakeholders
Knowledge/Experience:
1 - 2 years' experience in banking, finance, or law
Experience in client contact services, level 1 helpdesk support, account management, account renewal
Experience in control/risk or Compliance (AML/KYC) function (an advantage)
Knowledge and experience of the technologies and processes used in Citi
Knowledge of local regulatory KYC/AML requirements
Job Family Group: Compliance and Control
Job Family: Business KYC
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time