rohq - hrss - ops sup Analyst 2 (officer / c10)Citigroup

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The role is also expected to handle ad hoc tasks and lead/participate with the team's initiatives. The role will also mainly work on Data Integrity tasks and initiaitives. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Static Data / Data Management, Reconciliation/Investigation, Records Management
Employee may be aligned to a single or multiple business lines / areas
Responsible for routine operational and administrative work;
Day-to-day actions are focused on administering defined procedures, analyses and report preparation
Submit work to senior team members for review and approval
Perform data quality reviews and reconcilitaiton to ensure accuracy and policy/regulatory compliance of data maintained by the team
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Handle Ad Hoc tasks for Data integrity and reconciliation work by the team
Lead/Participate in team's initiatives or process improvement efforts
Qualifications:
2 -3 Working Experience
Knowledge and Experience on Workday and SNOW system is plus.
Knowlegde and Experience on HR Shared Services is plus.
Knowledge and Experience on MS Office is must.
General knowledge of client reporting across the industry and our competitors
Intermediate analytical skills with the ability to manipulate data and produce detailed reports
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
Self-motivated, results driven with attention to detail
Education:
Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Operations - Core
Job Family: Operations Support
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time