rohq - hr shared services- core hr data quality Business Analyst - fixed term (officer/c11)Citigroup

This is an opportunity based in the HRSS Global Employee Lifecycle Services (ELCS) pillar as a Business Analyst focusing on Core HR Data Quality. The role partners closely with the Core HR operational teams to investigate Data Quality issues and design root cause solutions.
Job responsibilities will include:
Review Data Quality reports daily and triage issue resolution, while providing analysis on root cause and recommended solutions.
Leverage a strong understanding of HR System capabilities across HR taxonomies such as Core HR, Benefits and Integrated Global Payroll to design global operational solutions, enabling efficiency and enforcing Data Quality.
Work in close partnership with HRSS regional operations teams, HR and Technology partners to gather requirements, document pain points and design dashboards for daily reporting of the current state of Core HR Data.
Partner with regional HRSS cross-functional teams to implement harmonized cross-taxonomy practices and processes emphasizing data quality.
Develop subject matter expertise in Citi's Core HR Business Processes in Workday, including Hire, Change Job, Terminations, Personal Data Changes and Records Management in order to understand end to end data flows.
Assist in the adoption of tools, methodologies, and governance to ensure that major solutions are implemented, on-time and to specifications; lead the development/enhancement of Workday and Service Now solutions, as needed.
Qualifications
Bachelor's degree or equivalent, related experience of 5-7 years
Experience with Workday HCM and Service Now HR Service Delivery or similar cloud-based HR products
Proficient analyzing and manipulating data, and working with Microsoft Word, Excel, and PowerPoint.
Extensive knowledge of HR Shared Services and Employee Benefit product offerings and tools
Experience designing end to end HR business processes.
Proven success at working both independently and in a collaborative environment
Must possess leadership ability to see the big picture without losing attention to detail and strong relationship management skills with the ability to handle conflict and negotiations
Provides analysis with interpretive thinking to define problems and develop innovative solutions
Persuades and influences others through developed communication and diplomacy skills with colleagues, stakeholders and partners
Experience and ease in interfacing with senior management
Excellent organizational, communication, relationship building and influencing skills
Strong commitment to quality, attention to detail and problem-solving skills
Effectively function in an environment that is global and culturally diverse
Ability to multi-task and handle short-term deadlines & conflicting priorities
Job Family Group: Technology
Job Family: Applications Support
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time