revenue Operations billing analystRingCentral

Say hello to possibilities
It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're a $1.5 billion company that's growing at 30+% annually and we're expanding our Facilities Team to make sure we stay ahead of the competition.
The Revenue Operations Billing Analyst is responsible for ensuring inquiries from customers, sales and other departments are being actioned timely. The Analyst will be required to provide assistance in customer-related transactions and disputes to accommodate billing solutions.
Qualifications:
Good communication skills.
Handle and analyze daily billing cases being assigned to the queue per territory.
Assist customers through email or call regarding their billing concerns.
Review and assist with Professional Service and Contact Center billing.
Reconcile and review invoices being disputed.
Calculate price variance for incorrect billing sent to the customer.
Provide assistance for Ad Hoc projects.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Work from home temporarily between September 2021 to December 2021, or until further notice
Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Quarterly Performance Bonus
Employee Assistance and Wellness Programs
RingCentral's Facilities team offers you the challenge of managing the day-to-day physical operations of a company experiencing meteoric growth. From space planning to food service to parking to safety, these critical roles keep a company that's growing 30%+ every year running smoothly and safely. As the pandemic recedes, you'll be on the team that configures the hybrid aspects of our workspaces. And you'll be supported by massive resources while enjoying unmatched training and opportunities for personal and professional growth.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote, and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.
RingCentral

Manila City, Metro Manila
Permanent
Full-time