Revenue assurance junior specialistInfobip

Company Description
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip's platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Job Description
Why is this role important at Infobip?
The Revenue Assurance Junior Specialist works independently on pre-billing, billing, dunning, and collection processes for enterprise partners, while enabling the customer facing organization to generate revenue. The specialist actively helps other team members and participates in internal tools and process development.
Responsibilities:
Monitoring automatic billing and performing manual billing with specific requirements (adding purchase orders, recalculations due to tier pricing, different billing models)
Analyzing revenue leakages and pre-paid balance, sending invoices and supporting documents to the clients, and billing late charge fees
Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements
Improving the company's cash flows by actively preventing, managing, and decreasing bad debt provisions
Continuous communication with the clients over calls and emails to understand their concerns in terms of bill disputes, bill break-up summary, and any other specific requirements for processing the payments
Qualifications
1-2 years of experience in billing and finance related areas
An educational background in Finance, Accounting, Business Administration, or other equivalent fields
Advanced proficiency in the use of MS Office products, especially Excel
The ability to communicate effectively to clients, partners, and colleagues alike in English
Experience in customer care and account management is a plus
Additional Information
Why our employees choose us (and stay)?
Never a dull moment - We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow! Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow - Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
Connect globally - Work with people from different countries & have an opportunity to embark on exciting business trips to help our clients and partners achieve market leadership.
Compensation & Benefits - Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!
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Infobip

Taguig City, Metro Manila
Permanent
Full-time