retail banking academy Trainee (ignite programme)HSBC

Work Style
Office Worker
Role Purpose
The Retail Banking Academy's IGNITE Programme is the Bank's flagship development initiative designed to create a strong pipeline of future-ready branch leaders. It combines classroom learning, immersive rotations, and leadership mentoring to develop the next generation of Branch Officers equipped with both technical excellence and customer-first leadership. The RBA seeks high-calibre and driven individuals eager to embark on a meaningful career in Retail Banking. Designed to build strong foundations and accelerate leadership growth, this programme offers a fast-track pathway toward becoming a well-rounded Retail Branch Officer, and, ultimately, a future Retail Branch Head.
Principal Accountabilities
Participate in a 24-month accelerated development programme covering core banking operations, sales, and relationship management
Complete rotational assignments across Universal Banking (UB), Personal Relationship Officer (PRO), and Branch Operations Officer (BOO) functions
Demonstrate consistent performance and growth through milestone assessments and KPI tracking
Exhibit leadership and initiative during branch rotations, foundational training, and customer engagements
Uphold the bank's values of service, integrity, and teamwork while cultivating professional and interpersonal skills
Experience, Skills and Qualifications
Holding a college degree in, but not limited to, Finance, Economics, Accounting, or Mathematics
Graduated within the last 2 years from recruitment year
Self-motivated with strong planning, communication, and organizational skills
Flexible, resilient, and eager to take on new challenges
Analytical and creative thinker with a growth mindset and customer-centric approach
Who can apply?
Top graduates of reputable Philippine institutions
Graduated within the past 2-years
Possess a strong desire for continuous learning, adaptability, and personal growth
Display excellent communication, problem-solving, and leadership potential
What to expect
The IGNITE Programme is a structured 2-year journey integrating on-the-job training, classroom learning, and mentorship. Participants undergo rotational assignments across key branch functions, develop technical mastery through foundational banking courses, and gain exposure to real-world challenges through immersive experiences.
Learning, Development and Support
Foundational Bootcamp: Comprehensive training on banking fundamentals, compliance, and customer service excellence
Rotational Assignments: 6-month rotations across UB, PRO, and BOO roles to ensure holistic exposure
Mentorship and Coaching: Direct guidance from seasoned Retail Branch Heads and Customer Service Managers
Leadership Development: Specialized workshops and hands-on assignments to build decision-making and people-management skills
Performance Evaluations and Check-ins: Regular assessments to track progress and readiness for leadership roles
Career Path and Progression
Graduates of IGNITE will be prioritized in succession planning for higher branch leadership roles. The programme ensures that every trainee emerges with end-to-end knowledge of banking operations, sales acumen, and leadership capability, the key ingredients of tomorrow's branch leaders.
HSBC

Taguig City, Metro Manila
Permanent
Full-time