Reservation Agent with experience in hospitality for seat leasing industries salary 20,000 to 30,000bagumbayan, quezon cityDRM Inc

Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of
and adherence to the Quality guidelines as required by Clients.
Ensure all guests are aware of operational policies - credit card, cancellations, car parking and
check in/check out times, etc.
Vigilant yield management - sell within rate ranges and ensure the highest rate achievable is
sold. Sell peak rates at every available opportunity. Sell from the highest room category down on
every enquiry.
Be aware of Yield Dates & advise Revenue Team of any periods that could be identified as yield
events or opportunities.
Focus on the conversion of booking enquiries to achieve occupancy and average rate budgetary
targets.
Sell all rooms at a rate that maximises owner returns and management commission and upsell
property facilities (parking, breakfast, transportation arrangements, etc.
Monitor all parked reservations in RMS for assigned property - shuffle the reservations chart &
allocate rooms where possible + hold rooms where necessary.
Track sales promotions/advertising as required & advised.
Ensure all marketing information (source, region, market and origin fields) is entered correctly
to ensure the effective tracking and reporting of the information required.
Send daily / weekly report to your manager of all statistical information as required in the
QUALIFICATION REQUIREMENTS
Work Experience: Hotel Reservations or Central Reservation Experience Required. Customer
Service, Sales or Hospitality experience preferred.
Specific Technical
Skills:
Good Knowledgeable of Computer applications.
Proficiency with MS Office applications (i.e. MS Word, Excel) and other hotel
Property Management Systems. RMS Cloud experience is beneficial but not
essential.
Other Capabilities: Excellent oral and written communication skills. Adaptive to changing work
schedules and working hours. Customer orientation. Problem-Solving,
Decision-Making, and Analytical skills. Efficient Multitasking ability.
-Requirements- Minimum education level: Bachelor ́s Degree
2 years of experience
Language(s): English
Knowledge: Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Availability to travel: No
Availability of change of residence: No
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Reservation Agent (With experience in Hospitality) for Seat Leasing Industries/ - Salary: 20,000 to 30,000/Bagumbayan, Quezon City
DRM Inc - Quezon City, National Capital Region
Offer description
₱ 30,000.00 (monthly) Permanent contract Full Time
Job Description
Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of
and adherence to the Quality guidelines as required by Clients.
Ensure all guests are aware of operational policies - credit card, cancellations, car parking and
check in/check out times, etc.
Vigilant yield management - sell within rate ranges and ensure the highest rate achievable is
sold. Sell peak rates at every available opportunity. Sell from the highest room category down on
every enquiry.
Be aware of Yield Dates & advise Revenue Team of any periods that could be identified as yield
events or opportunities.
Focus on the conversion of booking enquiries to achieve occupancy and average rate budgetary
targets.
Sell all rooms at a rate that maximises owner returns and management commission and upsell
property facilities (parking, breakfast, transportation arrangements, etc.
Monitor all parked reservations in RMS for assigned property - shuffle the reservations chart &
allocate rooms where possible + hold rooms where necessary.
Track sales promotions/advertising as required & advised.
Ensure all marketing information (source, region, market and origin fields) is entered correctly
to ensure the effective tracking and reporting of the information required.
Send daily / weekly report to your manager of all statistical information as required in the
QUALIFICATION REQUIREMENTS
Work Experience: Hotel Reservations or Central Reservation Experience Required. Customer
Service, Sales or Hospitality experience preferred.
Specific Technical
Skills:
Good Knowledgeable of Computer applications.
Proficiency with MS Office applications (i.e. MS Word, Excel) and other hotel
Property Management Systems. RMS Cloud experience is beneficial but not
essential.
Other Capabilities: Excellent oral and written communication skills. Adaptive to changing work
schedules and working hours. Customer orientation. Problem-Solving,
Decision-Making, and Analytical skills. Efficient Multitasking ability.
Requirements
Minimum education level: Bachelor ́s Degree
2 years of experience
Language(s): English
Knowledge: Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Availability to travel: No
Availability of change of residence: No
Yesterday
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About DRM Inc
Head Hunter / Executive Search Firm. We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts, and related fields.
Our candidates are competitive. We source and refer not only graduates of Metro Manila schools but also those top graduates of provincial and state colleges and universities. The majority of o...
Head Hunter / Executive Search Firm. We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts, and related fields.
Our candidates are competitive. We source and refer not only graduates of Metro Manila schools but also those top graduates of provincial and state colleges and universities. The majority of our successful placements are graduates and board passers from outside Metro Manila.
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Reservation Agent (With experience in Hospitality) for Seat Leasing Industries/
Quezon City, National Capital Region
₱ 30,000.00 (monthly)
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Quezon City, Metro Manila
₱18,000-23,000 per month
Permanent
Full-time