remote network Engineering Manager - taguig city, ncrUnitedHealth Group

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Primary Responsibilities:
Lead multiple Network Engineering initiatives and projects consisting of design and development for complex products and platforms, including solution design, analysis, testing, and integration. Provide feedback on project status, milestones, and risks
Manage multiple priorities and projects
Develop LAN/WAN strategies; evaluate and select hardware and software products, implement and integrate these products into comprehensive solutions meeting company's business requirements
Support data center facility/services and proactively monitor the health of all systems located at the data centers and take appropriate action when required. Perform after-hours systems support, installation, and maintenance as required
Provide specialized technical expertise in researching and resolving complex technology network infrastructure problems which may involve coordination of hardware and software vendor support
Advise department team members on procedures, techniques, and requirements to insure maximum performance and availability of the company infrastructure. Recommend areas for improvement in both processes and systems
Conduct implementations, conversions, and upgrades in a manner consistent with Standard Operating Procedures within company maintenance windows; including change management procedures
Communicate effectively with supervisors, peers, project managers, and stakeholders
Author technical documentation such as network and data center diagrams
Work closely with vendors on implementation of products and services
Ensure security and operational standards and procedures are maintained in accordance with UHG IT compliance requirements, HIPAA standards, and industry best practices
Perform risk analysis to identify IT security issues and remediating plans. Identify and/or mitigate operational risks where appropriate
Initiate and drive Operations improvements and Transformation through automations and process improvements across the division
Set up departmental KRAs / KPIs and lead process improvement initiatives
Take control of and driving escalated P1/P2 incidents and war rooms by guiding the participants towards the most appropriate and time sensitive resolutions
Identify skill gaps within the team and ensure appropriate actions are taken to close the same
Be a thought leader and guide and coach the teams on emerging technologies within the Network Security domain
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Cisco - CCNP, CCIE, ITIL
Worked in a multi-cultural and multi-national environment, especially with North American clients
Hands-on experience supporting a diverse Network environment comprising of various products like Cisco ACI SD-WAN, Cisco Meraki products, Cisco routers, Cisco and Arista switches, F5 and A10 Load Balancers, Infoblox, Network traffic analyzers like Netscout
Advance level knowledge and implementation experience of ITIL processes like Service Request, Incident, Problem and Change Management
Played multiple roles; right from hands-on engineering to running day to day operations
Experience managing geographically diverse and international teams will be a huge advantage
Excellent interpersonal skills including written and verbal skills with the ability to create and maintain strong relationships with members of cross departmental teams and department team members
Preferred Qualifications:
CCIE - Data Center or Routing and Switching
Intermediate level Certification in Service Operations
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Remote Network Engineering Manager, CCNP, CCIE, ITIL, Cisco, Netscout, Taguig City, NCR, National Capital Region
UnitedHealth Group

Taguig City, Metro Manila
Permanent
Full-time