Assist the Overall Facilities Management Team in the delivery of services to operate and maintain the property, premises, workplace including any designated technical, administration and supporting Soft services delivery as follows: (Front Desk & Reception operations, Helpdesk Work order Response & Resolution, Visitor management, Office supplies inventory & management, Room booking management, Locker inventory & mgmt, Key inventory & mgmt, Asset inventory & mgmt, Housekeeping services, Mailroom services, & management, Cafeteria mgmt and Vendor escorting & PTW processing.
Provide direct administrative support in accordance with company policies, procedures and processes; assist in developing Playbook/Site Field Manual to all pre-defined Soft Services
Develop an understanding of and good working relationships with key representatives of the client and key suppliers/service providers with whom he/she operates in support of the site.
Account c0o-champion for JLL Corrigo and Other JLL platforms
Act as the first point of Contact of all Front Desk, Mails/Courier, Reception, Visitor, Facilities and non-Facilities request via calls and/or email.
Act as FINAL gatekeeper for all Work order requisition status (Closed/Open) through data and voice support Technology platform
Central support for all Facilities related shared folders and audit documentation.
Assist site Facilities technician and/or Site Lead in coordinating non-technical outsourced service partners.
Ensure that current inventory files (Soft and Hard copies) are maintained to provide necessary supplies and services.
Ensure Audit-ready documentation and filing.
Responsible for administration activities including support on validating document related to vendors.
If appropriate, liaise closely with the client on site representatives to address problems and/or enhance working environment performance.
Maintain and responsible in updating & tracking of the following; a) Service Level agreement, b) Key Performance indicators, c) Lockers and key inventory register, d) Facilities Issues tracker, e) Facilities Minor project tracker, f) Technical & Non-Technical critical spares and consumables, g) Cafeteria and Vending machine performance trackers, h) Pantry inventory & supplies, i) BCP supplies, j) Client Visits supplies inventory, k) Weekly & Bi-Weekly IFM trackers, l) IFM Monthly report, m) JLL & Vendor POR & GRR) JLL & Vendor Accounts Payable/Receivable, o) LSS & CIWG trackers, p) Waste & Energy trackers, q) Site Walkthrough inspection proactive trackers,
Refer to JLL My Performance Program for Front Desk/Helpdesk/ Receptionist
Audit ready and Timely SLA & KPI target reports updating, reporting & submission.
Timely incident & issues escalation to JLL immediate manager
Excellent office administration skillset
Excellent Microsoft software familiarity & hands on skillset
Excellent writing skills and communication skills
A team player and Good in analytical & comprehension skills
Do have an excellent interpersonal skill with peers, client & client stakeholders.
Demonstrated initiative and innovative mindset.
Preferably a resident of Taguig, Makati, Mandaluyong, Pasig & Pasay. Maximum an hour travel from & to Client site [McKinley Taguig City]
At least 2 years in direct IFM Soft Services experience or Hospitality Front desk experience or Head Office/Headquarters Office set-up
At least 4 years total work experience in or combined industries such us; Business Head Office Administration, Front of The House (FoH) Hotel administration and Residential & Commercial Property management, Logistics office administration and Integrated Facility management industry
Location:On-site -Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [Protected Info]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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