Quality Assurance Engineer | work from homeDoxa7 Solutions Inc.

THE ROLE
The Quality Assurance Engineer is responsible for creating and maintaining testing pipelines. This role will also verify, validate, and test applications for release. He/she will research and resolve problems with browsers, desktops, mobile devices, application and database servers, and related software.
SCHEDULE: TBD, follows Philippine holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
· Create and maintain code-less testing pipelines
· Handle test planning and strategy
· Verify, validate, and test applications for release
· Handle defect management
· Triage, document, monitor, and test internally developed end-user applications.
· Research and resolve problems with browsers, desktops, mobile devices, application and database servers, and related software
· Handle triage and reproduce reported software problems, analyzing logs, data, and system results to provide comprehensive and robust information to developers so they can quickly resolve the problems
· Debug and help resolve difficult issues, often with little information, spanning across large and distributed systems
· Support and be available to help with critical customer issues that are reported to Success personnel. This includes reproducing and documenting production issues, analyzing logs, or clarifying intended functionality
· Report and track the status of testing activities accurately and in a timely fashion
· Perform detail-oriented, robust testing of products, including item-level, integration, regression, end-to-end (scenario), usability, installation, and compatibility testing
· Work cooperatively and exhibit behavior that yields positive, constructive, and strong relationships with peers
· Identify clearly and concisely software defects and other issues, both in written and oral language
· Speak with poise and calmly adapt to dynamic situations
· Ensure testing activities always lead towards the growth of HMG collective knowledge through strong test cases and knowledge base documentation
· Develop and organize tests
· Create structured, clean, and cohesive test cases for all new features and/or functional changes in the software, organized into repeatable test suites
· Build a deep understanding of products, customers, product configurations, and data
· Develop a strong empathy for clients and their needs
· Display a passion for constant learning of new product features, technologies, and customer operational practices. Seek out information from peers about changes and document findings
QUALIFICATIONS
· A Bachelor's degree in the related field
· Working knowledge of testing principles and practices, breadth of understanding in testing methodologies, and experience performing a variety of kinds of manual testing
· Experience working with Postman to document, test and monitor APIs
· Working knowledge of at least one RDBMS database and understanding of other types of databases and data storage means (i.e., caching solutions, NoSQL, Key/Value Stores), their benefits, and purpose in software
· Experience reading and analyzing log messages, and demonstrable understanding of the purpose and value of logging
· Experience with MySQL a plus
· Experience in a multi-client environment
· Excellent analytical skills, ability to have close attention to detail supported by strong experience in Microsoft Office applications: Excel, Word, and PowerPoint for presentation and organization, and analysis
· Aptitude in data management, analytics, reporting preparation
· Ability to function in an autonomous environment-independent worker, self-directed
· Ability to work in a dynamic, varied, and fast-paced environment. Flexibility, tolerance to change, adaptation, pragmatism, and commitment are a necessity
Summary of role requirements:
Looking for candidates available to work on weekdays
2-3 years of relevant work experience required for this role
Working rights required for this role