qa engineer (servicenow testing) ( Night Shift)Insight Enterprises, Inc.

Requisition Number: 82610
Position Overview:
As a Quality Assurance Engineer with a focus on ServiceNow platform testing, you will enter a high-energy and tech savvy world. We are looking for someone who has exceptional interpersonal skills, is customer service focused, and has a proven track record of delivering best in class ServiceNow solutions. Successful ServiceNow testers can adapt quickly to changing technical and professional environments.
Insight is looking for talented individuals who are passionate about emerging technologies and excited about the opportunity to work for industry-leading organizations!
What you'll do at Insight:
Perform testing/automation within the ServiceNow platform
Integrate, maintain, develop, and execute ServiceNow Test Management application and ServiceNow Automation Test Framework application
Develop, maintain, and execute detailed, comprehensive, and well-structured test plans and test cases and automate them.
Estimate, prioritize, plan and coordinate testing activities.
Perform functional testing, regression testing, integration testing, user acceptance testing on requests and incidents.
Test defects and enhancements moving them to close/complete.
Communicate with Service owners and developing team on enhancements and defects.
Work with developers to design specific testing strategies for features being developed and automate them.
Developed and executed test scripts using automation tools like Selenium WebDriver, TestNG, SoapUI Pro.
Generate periodic test reports for management review.
Analyzed automation test results.
Collect and report quality metrics from test execution.
Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments.
Develop and maintain relationships with clients and internal teams.
What you'll need to join Insight:
Bachelor's degree in a technical or business discipline or demonstrated performance in a technical work environment.
2-3 years' experience implementing, executing, and testing ServiceNow applications.
Experienced with ServiceNow ITSM and ITBM suite of applications.
Should have at least basic understanding of ITIL. ITIL certified is a plus.
Experienced with automation tools is a plus, i.e. Selenium, SoapUI Pro, Unified Functional Testing (UFT) to perform automated testing in different application types and protocols like web applications and databases
Strong knowledge and experience in all the phases of SDLC
Should have good understanding of the Testing concepts such as smoke testing, regression testing, integration testing, user acceptance testing, verification, severity, priority, validation, test plan and test case creation.
Good knowledge in various software development practices Agile, Waterfall etc.
Should have knowledge to at least one or more Bug tracking tools for e.g. Bugzilla, Jira, Issue Tracker etc.
Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks.
SQL knowledge and ability to execute basic queries a plus
Excellent written and oral communication skills in English
Ability to effectively communicate, present and articulate strategies across various audiences; sales, marketing, partners, clients, consultants, executive leaders (internal and external)
Strong organizational skills and the ability to prioritize, plan and execute a goal.
Must be willing to work night shift schedule.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology SolutionsTM and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 19 countries providing Insight Intelligent Technology SolutionsTM for organizations across the globe
$8.3 billion in revenue in 2020
Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Today's talent leads tomorrow's success. Learn about careers at Insight:
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 2nd Floor Edsa Central Pavilion Building, Edsa corner United Street, Greenfield District, Mandaluyong City, Metro Manila, Philippines 1550
Insight Enterprises, Inc.

Mandaluyong City, Metro Manila
Permanent
Full-time