Project ManagerThomson Reuters

Candidates that have experience supporting Business Process Improvements and Transformation within contact centers approach are highly desirable. While technical project manager skill set and experience is appreciated, this is NOT a technical project manager position.
We are looking for high-energy, motivated individual who combines strong program and project management skills with business and technology acumen for this position.
This role will be highly visible, including regular interaction with the business leadership team. As a result, we are looking for someone who has a large project management toolkit and strong stakeholder management / consultative communication skills.
This candidates with strong business acumen and familiarity with contact center transformation initiatives and change management are highly preferred. Experience with new technology rollout, cloud-based migrations, Legacy-to-Next Gen migrations.
Has effective control, leadership and responsibility for the delivery of the program - including scope, schedule, budget, quality, and business value. Develops and leads the process for dealing with rapid major change. Ensures the communication channels and processes are in place to notify key stakeholders so that plans can be amended and the necessary action taken.
Defines, documents, and executes projects of high risk, complexity, and visibility, actively participating in all phases of the project.
Actively leads all phases of the project. Identifies, assesses and manages risks to the success of the program. Defines and programs governance to ensure there is sufficient executive support and guidance.
Effectively communicates difficult concepts to program stakeholders and modifies personal approach and style to reflect changing circumstance. Ensures appropriate sponsorship.
Defines, documents and executes projects of extreme high risk, complexity and visibility, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project. Drafts feasibility studies, risk assessments and statements of work. May develop or assist in developing business cases for large projects with significant impact to company goals. Responsible for producing all typical project documentation - detailed project plans, work plans, schedules, project estimates, conversion schedules, resource plans and status reports. Determines project methodology. Defines project scope and objectives.
Agrees scope and constraints to enable costs, timescales and resource requirements for the successful completion of each project to be estimated.
Has responsibility to ensure project deliverables are demonstrably fit for purpose.
Gains commitments to ensure corrective actions are taken if costs, timescales or resources deviate from agreed tolerances.
Manages the change control procedure gaining agreement for revisions to the project from project stakeholders and ensure full impact of significant changes are understood by project stakeholders.
Ensures all parties are aware of project scope and milestones. Highlights divergence from that scope, and adjusts it where necessary to reflect changing circumstances, acts a communication liaison.
​What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: Currently, as part of our COVID-19 response, our employees are working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices planning to remain remote until further notice. Upon return, we will embrace a hybrid work environment consisting of in-office and remote work.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance; work from anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees - Thomson Reuters café networking.
Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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Thomson Reuters

Taguig City, Metro Manila
Permanent
Full-time