Project Manager for data managementING

Job profile for Road Manager (Project Manager) within the KYC Delivery Tribe
Purpose
Do you want to play an essential role in ensuring the good reputation of ING, and be in the first line of defence against money laundering and terrorist financing? Currently we are looking for a Change Executive Professional - Road Manager for the Global Know Your Customer (GKYC) Delivery Tribe.
The Global KYC organisation is still a young organisation within the COO domain. Their purpose is "Enabling people and organisations to use our banking services by ensuring a compliant and competitive KYC ecosystem." In doing so focus is on preventing and finding financial crimes, tax evasion and terrorist financing with a global scope and with an innovative and transformational approach.
Global KYC is a first line department providing the ING business and functions guidance with standardised solutions in the area of various KYC related regulations (on process, control, and digital solutions, etc.) as well as support to realize operational excellence.
The Global KYC Delivery Tribe is part of the Global KYC organisation within ING COO. You will be involved with the development of state of the art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 20+ countries, affecting 36 million ING customers. Through this we will be able to deliver our customers an optimal KYC experience whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.
Job profile
The Global KYC Delivery Tribe has 4 focus area's which together are called the Global KYC Digital Service
Monitoring with the aim to analyse ING's customer transactions for suspicious activity world wide
Screening with the aim to check transactions for suspicious behaviour prior to executing them
Customer due diligence for natural persons with the aim to manage the risk profile of ING's private individual customers
Customer due diligence for companies with the aim to manage the risk profile of ING's business customers
As a Road Manager (RM) or project manager, you support the organization in realizing large and complex changes. You bring people together and work towards a shared vision or change target and end product. The RM organizes alignment and helps Squads , Tribe lead (s) and the Executive Board to implement the change target . This specialization has a stronger emphasis on influencing rather than on control. The RM makes it possible to realize complex changes through short-cycle implementations by organizing cooperation and coordination between Tribes, Squads and both internal and external co-makers and creating coherence. The RM is aimed at the general interest of the ING and is a role model when it comes to the Orange Code and the Agile process.
You orchestrate the execution of the roadmaps of the Tribe. For this you lead and create an integrated approach towards the countries, where we are delivering our CDD, Monitoring and Screening solutions.
You are the SPOC for countries under your remit with regard to the implementation of the KYC global digital platform and its services. You are responsible for the roll-out of one of the Global KYC Digital Service in one or multiple business lines (Wholesale Banking, Challengers & Growth, Market Leaders).
As a Road manager you:
Support the development, implementation and communication of the Global KYC Digital Service Platform and its Roadmaps towards the countries and domains;
Ensure and foster team spirit with your team as well as across the international customers and other Tribe colleagues;
Are able to simplify our KYC delivery approach to the countries integrating monitoring screening and CDD into one clear approach. Next to this tell the story clearly to various the international stakeholders;
Determine the direction of change, together with Business Executive and stakeholders;
Involve and align the Tribes, Squads and other co-makers necessary to organize and implement the change;
Add focus and accelerate business transformation;
Create and setup roadmap, manage dependencies, monitor roadmap;
Support senior management by enabling the successful start-up, execution and delivery of complex and strategic change;
Help create alignment between all involved parties on strategic themes;
Create and propagate a roll-out vision on a domain and country level which you make further complete with the domains and the countries so it is aligned on all levels.
Mange risk and impediments that can jeopardize delivery dates, including communication to relevant impacted stakeholders
Work closely together with BA's to articulate the outcomes of the analysis work to the countries and other relevant stakeholders
We are looking for
An inspiring, energetic & approachable Road Manager, displaying the following behaviours:
A team player with can do mentality;
Result orientation: you are able to lead and support your team and in this way also the organization to realize strategic and complex change objectives;
Strong organizational sensitivity: because of your analytical skills and deep understanding of the underlying issues, opportunities and dynamics of the organization you are broadly accepted as a sparring partner and advisor;
Ability to make impact through inspiring and energetic leadership, just do-it, try-it and fix-it;
Analytical skills: you bring structure and quickly find the core problem;
Independence: You stick to your principles and you are accepted because of your independent and facilitating role while avoiding being ridged;
Goal oriented: you are committed to the vision, but flexible in the road to reach it;
Excellent communicator with a large internal and external network and clear focus on collaboration;
Extensive knowledge and experience in business and IT, among others in the field of architecture, program management, process management, channel development, knowledge of contemporary ICT and innovation;
Proven track record with international roll-out of central solutions into local organisations;
Experience with complex stakeholder environment.
Proven track record and technical skills:
Minimum bachelor degree;
Minimum 3-5 years of working experience (depending on role specification and related seniority level);
Project Management certifications is a plus
A personality and the capabilities to optimally function within an Agile environment;
Natural analyst and voice of reason;
IT background on integrations, workflow and knowledge of ING architectural principles is a plus;
Strong analytical skills;
Experience/affinity with innovation KYC and IT;
Experience in guiding and realising change;
Strong communicative, networking and influencing skills;
Proven experience in large consultancy initiatives with high impact;
Fluent in English speaking and writing.
ING

Taguig City, Metro Manila
Permanent
Full-time