Project Coordinator (bpo)ConnectUs Marketing Solutions

Join our team while working at the comfort of your home!
PROJECT COORDINATOR
Job Description:
Assist in defining project scope, objectives, deliverables, and client expectations
Develop comprehensive project plans, including resource allocation and timelines
Monitor project progress, track key performance indicators, and ensure adherence to project timelines
(Coordinate project activities, ensure smooth execution, and adherence to project timelines.)
Communicate with clients to understand their business requirements, define project goals, provide project updates, address concerns, and manage expectations (Support the project manager in client communications, understanding their requirements, and managing expectations.)
Establish and maintain strong relationships with clients, acting as their primary point of contact (Establish and maintain strong relationships with all stakeholders.)
Identify opportunities to upsell or expand services to existing clients
Lead and coordinate project teams, fostering a collaborative and productive work environment (Provide support to project management team through meetings, status updates, and quality reviews.)
Identify and address any operational issues that may impact project delivery
Ensure that project deliverables meet or exceed the agreed-upon service levels and quality standards
Identify opportunities to improve project coordination processes and develop best practices
Qualifications:
Proven experience as a Project Coordinator or in a similar role
Strong knowledge of project management methodologies and tools
Excellent leadership and interpersonal skills, with the ability to motivate and manage teams
Outstanding client relationship management skills
Exceptional written and verbal English communication skills
Strong problem-solving skills, decision-making skills, and negotiation abilities
Effectively work under pressure, manage multiple priorities, and meet deadlines
Advance Computer Skills (Tech Savvy)
Knowledgeable in project management software and tools
Expert with current technologies, like desktop sharing, cloud services and CRMs
Proficient in word-processing software and spreadsheets (e.g. Google Workspace, MS Office)
Equipment Requirements:
Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor with 8 GB RAM)
Computer headset with noise-cancelling feature
Internet: Wired connection; minimum of 10 Mbps
Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype, Zoom
So, why join us?
Permanent work-from-home or hybrid work set-up at Batangas City office
Full Time and Long Term Employment
Basic Salary + Government mandated benefits
Health benefits, leave credits, bonuses, and other incentives
Salary will be based on: Skills, Attitude, Performance, Attendance
Opportunity for regularization and promotion
US and Canadian clients
Shift: Graveyard Monday to Friday
WE LOOK FORWARD TO MEETING YOU!
Summary of role requirements:
Looking for candidates available to work on weekdays
1 year of relevant work experience required for this role
Working rights required for this role