process Documentation specialistOrigo BPO

Description
Process Documentation Specialist will focus in developing, writing and editing standard operating procedures, building user manuals to assist and help the users understand how the systems /procedures work. This role requires high attention to details, excellent oral and written skills, good project management skills and can work in a team setup.
Responsibilities:
• Work with internal teams to gather an in-depth understanding of the processes, products and the system documentation requirements
• Work with Process Leaders to understand process flows and translates the content into a procedural documents
• Write easy-to-understand process documents and user guides
• Suggests ways to improve current documentation processes and guidelines.
• Ability to analyze, prepare technical documentation, and coordinate layout and organization.
• Explain concepts and processes simply to assist internal and external users understand the technology.
• Work across various internal teams to produce /deliver effective materials.
Qualifications:
• Proven working experience in technical writing of software documentation.
• Ability to deliver high quality documentation paying attention to detail.
• Excellent written skills in English.
• Minimum of 3-5 years in the field of process documentation, technical writing
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Knowledge: Editing, Writing
Availability for travel: Yes
Availability for change of residence: Yes

Pampanga, Central Luzon ·  Today, 08:37 AM
Work type
Full Time