principal Project Management specialistCapital One

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Principal Project Management Specialist
Job Summary:To manage the successful planning, development, administration and execution of projects by identifying project requirements, defining scope and allocating resources (i.e manpower, technology and capital resources, and scheduling resources). To be responsible for building and handling cross-functional teams and forming them into productive, self-directed work groups/streams. Major Responsibilities:1. Project Planning
Builds a project plan to lay-out timeline, scheduling and resource allocation
In-charge of setting-up project in place by assessing project complexity and scope
Identifies, organizes, and prepares the specific project needs/requirements to accomplish activities
2. Project management and administration
Determines how implementation of project will occur which may involve transition, migration and/or integration of processes, activities, or resources
Coordinates the activities to meet all planning requirements and process controls
Oversees all communications related to the project
Evaluates the quality and timelines of project milestones achieved; Reviews planned vs. actual resources, including budget, manpower, etc.
Handles more than one project at the same time
Ensure that sound practices are taking place. Replace old processes with newer ones where feasible, and provides feedback for efficiencies
3. Organizational Collaboration
Builds cross functional teams by identifying and assigning project managers on vertical streams and drives the integrated output of these teams
Manages multiple groups (i.e Digi Ops, Payments, BB Core, BB Payments) under the operations department in project set-up and execution to ensure proper structure and governance is in place
Works closely with line managers in all departments including HR, IT, Compliance and controls to properly identify work scope and work stream
4. May be assigned/rotated across related sub-functions including but not limited to sub-functions within Operations 5. All other job-related duties that may be assigned from time to time Qualifications:
College graduate
3 years relevant experience in a call center environment
End to end project management experience
Project Manager Professional (PMP) Certification is an advantage
People management skills, including team formation, collaboration, and influencing
People manager experience is a plus
Results orientation with bias for action, versatility, and adaptability
Strong quantitative, analytic and project management skills
Effectively communicates key messages for projects
Accurately assess, systematically manage and report risks/issues associated with each project
Thrives in an environment with changing priorities
Proficient in GSuites
Amenable to work in Alabang
Amenable to work in a flexible schedule, generally mid shift
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One

Alabang, Muntinlupa City
Permanent
Full-time