payment lifecycle spec. iv (oppl04) INVESTIGATIONs emea in manilaJPMorgan Chase

Job Description:
Roles and Responsibilities:
Repair and verify incorrectly formatted electronic instructions received into FTS against the original message in a timely manner
Perform various processing functions within the unit, ensuring all relevant deadlines and stipulated controls are met. Amend outgoing payment messages which fail due to incorrect formatting or swift code, as well as identification and co-ordination of preventive actions.
Ensure transactions are processed in accordance with documented procedures on the QMS. Identify and feedback all errors identified to the input clerk.
Identify ways to improve quality in processing all transactions.
Ensure risk and escalation procedures are adhered to at all times.
Understand the firm's service policies, systems and legal compliance regulations, as well as products and services.
Know the team's Business Continuity Plan.
Complete all mandatory training courses before the set due date.
Participate in the rotation of functions within the group ensuring no degradation to work flows.
Skills Required:
Keen understanding of currency cut - offs, involved risks and ability to prioritize and redistribute the work loads within the team
Strong Interpersonal skills to be able to communicate internally & externally and at all levels
Excellent written & oral communication skills in English
Proven leadership and people management skills
A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
Ability to use creative problem solving techniques to solve business issues
Strong PC and analytical skills
Knowledge of MS Access, Excel, PowerPoint, and Word
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time