ops processor sr - cbsc Finance ops_positive and stop payAIG

Position Description:
The primary responsibility of this position is to perform SAP void reversal, stop payments for Closed Block clients, positive pay exception items and check verification (checks need to ok to pay checks or return). These checks as needed according to prescribed standards and ensure that quality and timelines requirements are achieved. This position will work closely with Houston and Nashville counterparts. Responsible in handling financial work particularly for Finance Operations CBSC.
Answer email or phone inquiries of process owners and requestors from clients and banks.
Ability to use multiple processing systems efficiently and can multi-task.
Contribute to company-wide initiatives and projects
Flexible and is willing to render overtime, as the process requires.
Support team and company initiated motivational activities
Ability to work in a fast paced environment
Ability to easily learn and adapt with changes
Eligibility Criteria:
Performance rating of Fully Met or higher in the last performance appraisal.
Existing BPA with at least 12 months tenure with the current team.
Graduate of a Bachelor's degree in Accountancy or any other Finance/Business-related courses
Ideal candidate for this role must have experience in accounting or finance functions.
Experience on inforce or post issue customer service transactions is a plus.
Knowledge in SAP is preferred.
Without AIG Code of Conduct violation.
Has a good attendance record.
Has good attention to details.
Skills Required:
Quality oriented - seeks to understand the customer need behind procedures and rules. Adjust approaches to processing or customer interaction to meet these needs without lessening standards for compliance.
Energy and Pace - consistently maintaining high levels of activities or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness and determination over extended period of time.
Customer Appreciation - process work with a recognition that their satisfaction is critical to AIGSS's success; values queue.
Two-way communication - readily speaks up in team meetings with new ideas; ask questions to gain clarification.
Flexibility - open to new ideas, new approaches to solving problems; can change course quickly and implement changes effectively
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit:
Functional Area: OP - Operations
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG Shared Services Corporation - Management Services (ROHQ)
AIG

Muntinlupa City, Metro Manila
Permanent
Full-time