Company Description
Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.
Job Description
What this Job Entails:
The Operations Management Manager oversees an organization's daily business activities. They are responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Operations Management Manager regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. The role will be responsible for assessing the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.
Scope:
Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends.
Follows processes and operational policies while selecting methods and techniques for obtaining solutions.
Acts as advisor to subordinates to meet schedules and/or resolve technical problems.
Develops and administers schedules, performance requirements.
May have budget responsibilities.
Your Roles and Responsibilities:
Defining, implementing and revising operational policies and guidelines for the organization
Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
Working with the human resources department to develop and implement staff evaluations
Liaising with departmental heads to develop financial plans and ensure company-wide compliance
Keeping track of the company's revenue margins and conducting budget reviews to maximize profits
Manage a diverse group of employees
Work closely with Talent Acquisition Teams to develop pipeline and process for hiring strong candidates and interview
Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place
Overseeing client support services
Managing procurement and resource allocation
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor's degree (B.S/B.A) from four-college or university and 8+ years' related experience and/or training; or equivalent combination of education and experience
Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
Must be able to lead a cooperative effort among members of a project team.
Superior knowledge of industry regulations and operational guidelines
In-depth knowledge of data analysis software
Working knowledge of customer relationship management (CRM) packages
Proven knowledge of performance evaluation metrics in a business setting
Outstanding negotiation skills
Excellent interpersonal, written and oral communication skills
Demonstrated success innovating solutions to increase productivity and profitability.
Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What can Astreya offer you?
Employment in the fast-growing IT space providing you with a variety of career options
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
Introduction to new ways of working and awesome technologies
Career paths to help you establish where you want to go
Focus on internal promotion and internal mobility - we love to build teams from within
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
Education Assistance
Dedicated management to provide you with on point leadership and care
Numerous on the job perks
Market competitive compensation and insurance, health and wellness benefits
Additional Information
Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.
Astreya
Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.
Job Description
What this Job Entails:
The Operations Management Manager oversees an organization's daily business activities. They are responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Operations Management Manager regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. The role will be responsible for assessing the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.
Scope:
Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends.
Follows processes and operational policies while selecting methods and techniques for obtaining solutions.
Acts as advisor to subordinates to meet schedules and/or resolve technical problems.
Develops and administers schedules, performance requirements.
May have budget responsibilities.
Your Roles and Responsibilities:
Defining, implementing and revising operational policies and guidelines for the organization
Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
Working with the human resources department to develop and implement staff evaluations
Liaising with departmental heads to develop financial plans and ensure company-wide compliance
Keeping track of the company's revenue margins and conducting budget reviews to maximize profits
Manage a diverse group of employees
Work closely with Talent Acquisition Teams to develop pipeline and process for hiring strong candidates and interview
Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place
Overseeing client support services
Managing procurement and resource allocation
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor's degree (B.S/B.A) from four-college or university and 8+ years' related experience and/or training; or equivalent combination of education and experience
Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
Must be able to lead a cooperative effort among members of a project team.
Superior knowledge of industry regulations and operational guidelines
In-depth knowledge of data analysis software
Working knowledge of customer relationship management (CRM) packages
Proven knowledge of performance evaluation metrics in a business setting
Outstanding negotiation skills
Excellent interpersonal, written and oral communication skills
Demonstrated success innovating solutions to increase productivity and profitability.
Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What can Astreya offer you?
Employment in the fast-growing IT space providing you with a variety of career options
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
Introduction to new ways of working and awesome technologies
Career paths to help you establish where you want to go
Focus on internal promotion and internal mobility - we love to build teams from within
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
Education Assistance
Dedicated management to provide you with on point leadership and care
Numerous on the job perks
Market competitive compensation and insurance, health and wellness benefits
Additional Information
Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.
Astreya
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Astreya
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