operations Administrator | permanent wfhUnifin
Salary: Agreement
Work form: Full time
Posting Date: 08/06/2025
Deadline: 30/09/2022
About the Company
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently established its operations in the Philippines and we are looking for an extraordinary talent who will be part of our pioneer and diverse team. Are you passionate about joining a start-up company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality?
Be one of us, and be part of our success story!
Your Role
Answering phones and responding to client requests and inquiries
Create various reports and spreadsheets
Call and communicate with members as needed via email and phone
Verify Documents and Initiate ACH requests
Complete Transfer of Loan Letters and complete Goodbye letters
Handle New Mortgages which include Advisement/Commitment Letters, Lock Requests, Freddie Mac Contracts, and Wire Initiation. Onboarding on System, Document Retention
Be in charge of servicing Welcome letters, Transfer of Service Letters, Payment Posting, and Escrow
Insurance
Handle Changing of Mortgagee
Track insurance and Pay Insurance Premiums
Handle Property Taxes which includes paying of Property Tax Bills
Paying off PMI bills (monthly)
Handle Payoff letters and Posting Final Payoffs
Lien Releases
Handle Delinquencies which include - Letters, member contact, foreclosure, and forbearance
Providing administrative support to other departments or projects as needed
Maintaining financial, employee, and client records
Managing and updating company databases
Performing other duties as assigned
About You
With 2 years of experience specializing in Admin tasks, experience in Finance is a plus
Excellent verbal and written communication skills
Proficient in Microsoft Excel
Familiarities with current technologies, like desktop sharing, cloud services, and VoIP
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling
Excellent phone, email, and instant messaging communication skills
Excellent time management skills
Solid organizational skills and administrative skills
Can easily transition from one task to another
Self-directed and able to work without supervision
Strong customer service and presentation skills
Must have the ability to multitask projects
Quick learner and problem solver
Permanent Work from Home Requirements:
· Laptop or Desktop specs:
· At least 2.0 GHz Processor (I3, I5, I7 or dual-core & up processor)
· At least 8 GB of RAM80 GB HD space with 20GB
· One available USB Port for Headset (combo Mic and Headset with noise-canceling)
· Internet access by Cable or Fiber (DSL, Satellite, etc. is not permitted)Min download Speed of 10mbps and Upload 10mbps
· Hardwired into the PC/Laptop (wireless internet access not permitted)
At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.
We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.
When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.
Do you think you fit all of this? Click the apply button now!
Unifin
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently established its operations in the Philippines and we are looking for an extraordinary talent who will be part of our pioneer and diverse team. Are you passionate about joining a start-up company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality?
Be one of us, and be part of our success story!
Your Role
Answering phones and responding to client requests and inquiries
Create various reports and spreadsheets
Call and communicate with members as needed via email and phone
Verify Documents and Initiate ACH requests
Complete Transfer of Loan Letters and complete Goodbye letters
Handle New Mortgages which include Advisement/Commitment Letters, Lock Requests, Freddie Mac Contracts, and Wire Initiation. Onboarding on System, Document Retention
Be in charge of servicing Welcome letters, Transfer of Service Letters, Payment Posting, and Escrow
Insurance
Handle Changing of Mortgagee
Track insurance and Pay Insurance Premiums
Handle Property Taxes which includes paying of Property Tax Bills
Paying off PMI bills (monthly)
Handle Payoff letters and Posting Final Payoffs
Lien Releases
Handle Delinquencies which include - Letters, member contact, foreclosure, and forbearance
Providing administrative support to other departments or projects as needed
Maintaining financial, employee, and client records
Managing and updating company databases
Performing other duties as assigned
About You
With 2 years of experience specializing in Admin tasks, experience in Finance is a plus
Excellent verbal and written communication skills
Proficient in Microsoft Excel
Familiarities with current technologies, like desktop sharing, cloud services, and VoIP
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling
Excellent phone, email, and instant messaging communication skills
Excellent time management skills
Solid organizational skills and administrative skills
Can easily transition from one task to another
Self-directed and able to work without supervision
Strong customer service and presentation skills
Must have the ability to multitask projects
Quick learner and problem solver
Permanent Work from Home Requirements:
· Laptop or Desktop specs:
· At least 2.0 GHz Processor (I3, I5, I7 or dual-core & up processor)
· At least 8 GB of RAM80 GB HD space with 20GB
· One available USB Port for Headset (combo Mic and Headset with noise-canceling)
· Internet access by Cable or Fiber (DSL, Satellite, etc. is not permitted)Min download Speed of 10mbps and Upload 10mbps
· Hardwired into the PC/Laptop (wireless internet access not permitted)
At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.
We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.
When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.
Do you think you fit all of this? Click the apply button now!
Unifin
Other Info
Philippines
Permanent
Full-time
Permanent
Full-time
Submit profile
Unifin
About the company
Senior Operations Administrator
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