operational Key Account ManagerKuehne + Nagel

Operational Key Account Manager | Philippines | PH1888359
The Operational Key Account Manager assumes full responsibility for the operational activities of the assigned Business Unit (BU) to streamline & standardize basic working procedures, irrespective of the station of operation.
YOUR ROLE
The Operational Key Account Manager acts as the lead coordinator & synchronizes the internal operational activities. The OKAM closely monitors all the agreed standard metrics & continuously improves the processes to pro-actively exceed the expectations from the assigned BU. S/he maintains close rapport & relationships with the key decision-makers & explores new business potentials & opportunities with the customers
YOUR RESPONSIBILITIES
Your Tasks + Responsibilities
The Operational Key Account Manager assumes full responsibility for the operational activities of Air Logistics to streamline & standardize basic working procedures, irrespective of the station of operation.
To create and manage an efficient business plan and achieve continual operational excellence and positive business
growth. * To efficiently manage all SPO's, KPI & standard metrics by continuous training, monitoring & periodic reviews.
To train & upgrade personnel to ensure handling customer is efficient, accurate, and updated about the technical developments in the specific field.
Responsible for relationship management with the customers for the assigned BU.
Responsible to set up cross-functional operations- Airfreight & Contract Logistics to achieve operational expertise at all levels.
Responsible to orchestrate & synchronize all internal activities of the assigned BU.
Volume reports, cost analysis, ROI reporting
YOUR SKILLS AND EXPERIENCES
Your Skills + Experience
Candidate must possess at least a Bachelor's/College Degree
At least 5 years of working experience in the forwarding industry, both for Air Logistics and Sea Logistics
Excellent PowerPoint and presentation skills
Excellent command of the English language (written & oral)
Positive attitude and customer service focused
Proficient knowledge of MS Office applications
GOOD REASON TO JOIN
ABOUT KUEHNE+NAGEL
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Abbie Del Rosario
[Protected Info]
Kuehne+Nagel

Manila City, Metro Manila
Permanent
Full-time