online Customer Service associateGINGERSNAPS (IL Coniglio Bianco Corporation)

Job Description
Oversee all customer inquiries through the site, email, phone calls, texts, and live chat
Oversee all inquiries through social media channels; Instagram, Facebook, etc.
Excellent Problem-solving skills
Subject Matter Expert in all of the product to best help and recommend items to customers
Personal shop for customers
Create a seamless and great customer journey for all shoppers
Minimum Qualifications
Bachelor's Degree in Marketing, communication arts, and related fields.
Above-average Verbal and Written Communication skills.
With knowledge of how to navigate E-commerce platforms is an advantage.