officer - identity and access management analyst (rohq - chief Information Security office/global id administration)Citigroup

As an Information Security Analyst, you are expected to:
Execute client interactions, either by phone or email, with clear, concise terms while adhering to the GIDA Customer Service Guidelines
Ensure adherence to pre-assigned SLO requirements for designated requests
Process entitlement, compliance review requests and/or incident/change management handling for Citi's global customer base within established support thresholds
Provide routine and defined outputs in a time-efficient manner
Consistently demonstrate clear and concise written and verbal communication skills
Learn and use numerous different systems on a basic level
Able to set priorities; strong attention to detail and work under pressure
Provide on call / scheduled work during weekends / public holidays on some occasion
Advantages
Bachelor's Degree/University degree or equivalent experience
Basic knowledge of Microsoft Windows desktop operating systems, Mainframe, Database, Unix servers
Basic knowledge of password management tools, i.e. CyberArk
Proficient in Microsoft Office products with a strong emphasis on MS Excel
At Citi, we groom the leaders of today and tomorrow. Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world's most respected financial institutions now.
Organization Background
Global ID Administration (GIDA) is the operational arm for Identity and Access Management within the Chief Information Security Office (CISO) organization. With 700+ employees located across the globe, GIDA manages entitlement and provisioning of access for internal Citi employees/contractors and increasingly for external Citi clients in Citi applications and infrastructure systems. GIDA builds the appropriate security architecture in new applications and supports large business-driven technology projects.
Job Family Group: Technology
Job Family: Infrastructure
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time