officer consumer product sales intermediate Analyst (cfsi - global consumer group)Citigroup

The Product Sales Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
Responsible for supporting internal and external growth initiatives communicated to team.
Responsible for dissemination of communications.
Provide support on increasing and capturing cross sell opportunities.
Increase efficiencies of daily sales and operational activities.
Responsible for reporting sales results and reasons for successes.
Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
Liaise between sales teams and branches on initiatives.
Represent sales on the development of strategies and programs to effectively partner with the bank.
Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-5 years previous banking experience preferred
Education:
Bachelor's/University degree or equivalent experience
Job Purpose:
Channel owner of the digital, telemarketing channels, and other alternative channels - providing end-to-end support and driving revenues/profitability
Provides governance oversight and strict adherence to controls within the Citi framework
Provides marketing and product thought leadership (customer campaigns, campaigns ROI, product life cycle)
Must have an orientation for process review and improvements
Primary point person for region, local, and insurance provider/s - in relation to above stated channels
Key Responsibilities:
Telemarketing
Coordinate with insurance partner for telemarketing support and drive revenue/VONB attainment
Handles the leads and campaigns management and hand off to insurance partner
Reviews product offers and recommends new products as necessary
Process improvements and initiatives that can drive revenue for this channel
Digital Channels (Arrow 2.0, Arrow 3.0)
Manages the CBOL (Arrow 2.0) and MBOL (Arrow 3.0) insurance platform
Ensures upkeep of the platform - coordination with local and regional tech, insurance provider
Coordination required with insurance provider and internal stakeholders - Cards, Digital, DM teams
Handles the leads and campaigns management - base selection, content development, content blasts and re-marketing efforts
Reviews product offers and recommends new products as necessary
Process improvements and initiatives that can drive revenue for this channel
Special Projects, Initiatives, other responsibilities
Project ideation for new sources of insurance revenue - general insurance and other new ideas
Primary point of contact to regional and local counterparts on Digital initiatives and non in-branch activities and projects
Periodic review of product master policy, product offers, and relevance in the product life cycle
Periodic review of agreements and due diligence of insurance providers outside of core partner
Job Family Group: Consumer Sales
Job Family: Consumer Product Sales
Time Type:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Quezon City, Metro Manila
Permanent
Full-time