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The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
The Account Control unit of the ISG Reference Data Management team is responsible for opening and maintaining customer sub-accounts, screening reference data, and actively ensuring that customer details and settlement instructions across a variety of systems remain up to date. The team will work closely with Sales, Middle Office, KYC, ICRM/AML and Accounts Control teams in Buffalo, Belfast and Poland to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, the Account Control team will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.
The role will be within Manila Accounts Control Group, supporting the Sanctions Screening team. Sanctions Screening team is responsible for the review and investigation of alerts generated for ISG reference data.
Key responsibilities include:
Ensure all documented processes and Citi Policies are followed correctly.
Deliver within the agreed SLA (Service Level Agreement) for Sanctions Screening and ensure targets and objectives are in line with the agreed timelines.
Perform an independent review based on procedures and can handle escalations to relevant teams where necessary.
Liaison with global/regional ICRM and AML teams on the end-to-end completion of screening alert reviews.
The candidate should be comfortable in a fast paced, multi-tasked environment, be customer service oriented, and have an ability to identify and lead the implementation of process improvements.
The successful candidate will have excellent career growth and personal development opportunities, with the ability to gain subject matter expertise within a dynamic environment. Increasing technology and systemic innovation in the reference data space as well as potential functional growth and alignment will provide the candidate with a strong opportunity to develop a career at Citi.
Must have a desire to work in a fast paced, metrics and deadline oriented department
Understanding of Citi's internal policies and processes and the ability to quickly identify areas of weakness.
Familiarity with XMC (SAP Business Objects) and reporting functionality would be a big plus.
Knowledge in sanctions screening or KYC review is advantageous.
Advanced knowledge of MS Office Suite, including proficiency in Excel and/or MS Access;
Strong teamwork skills in a local setting, as well as across different geographic locations;
Strong workflow management skills with focus on process improvement and operational redesign
Demonstrate assertive interpersonal and written communication skills with no aversion to client and management interaction
Ability to work and adapt in an ever-changing regulatory and control environment
Strong organization, project and change management skills essential
Ability to focus on high quality work while under pressure.
Ability to work in a target driven environment meeting agreed SLAs
Complete all mandatory reports in a timely manner and to required standards
Excellent awareness of and adherence to audit & risk controls
A business related degree would be advantageous, however less relevant than extensive 'in situ' experience
Capital markets product knowledge is useful
Experience working to deadlines.
Technical proficiency in Microsoft Access and Excel is a plus
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Excellent communication (written and verbal).
Ability to build strong relationships at various levels.
Willing to be involved in all aspects of a task.
Exhibit good attention to detail while focused on delivery.
Ability to work on several initiatives concurrently and cope with changes in priorities.
Job Family Group: Operations - Services
Job Family: Reference Data Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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