officer (c09) - hrss pillar Analyst - fixed term (rohq - hr shared services)Citigroup

Job Purpose:
The HRSS Pillar Analyst is responsible for providing on ground support to HRSS supported processes in relation to GCB Strategy refresh in representing HRSS.
Job Background/context:
Citi Human Resources Shared Services (HRSS) provides HR shared services covering On-boarding, Employee Lifecycle, Off-boarding, Payroll and Time Tracking, Compensation Administration and Service Delivery as well as HR systems support. In partnership with HR, HRSS strives to provide excellent customer service through its product offering to employees and managers whilst focusing on process re-engineering and initiatives to enhance the Shared Services role in Citi.
Key Responsibilities:
Represent HRSS Pillars to meetings with HR or other teams HRSS collaborates with.
Coordinate Execute and Work with Payroll teams for requirements and actions needed to compute for Final Pay Computations.
Create and maintain working templates for data collection needed by Buyers Payroll System
Coordinate and Review with Retirement vendor for the retirement computations
Work with NEMS for the collation of paperwork and submit to government agencies needed forms to facilitate change in employment of the employees
Consolidate queries raised by managers and employees throughout the divestiture
Create scripts and materials with discussion with Country HR, Country HR Employee Relations to ensure alignment and in support of communications.
Training the Inquiry Management teams in supporting and answering queries related to project
Create, design, and identify reports that will be needed for data integration as identified in the divestiture.
Document and prepare the necessary Employee Data Records needed in Divestiture.
Discuss and review next steps for handover of physical ad soft-copy documents
Knowledge/Experience:
Customer Service-oriented
Must possess good written business communication skills
Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
Skills: (technical skills)
Knowledgeable of HR cloud systems-ServiceNow, Workday, etc is preferred.
Competencies
Communicates effectively
Writes factual emails and procedure documents
Personal Development Efforts
Accountable for job responsibility
Problem Solving
Identify the problem
Involved others in solutioning or be involved in the solutioning
Execute or monitor the execution of solution
Qualifications:
Educated to degree standard
Job Family Group: Operations - Core
Job Family: Operations Support
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time