officer - apac background screening Coordinator/analyst (rohq - hr shared services)Citigroup

Job Description:
The Human Resources Shared Services - APAC Background Screening Coordinator (C09) Analyst position is responsible for providing operational support to the internal and external candidates across the Asia Pacific Region. As a member of the BGS team, you will be expected to provide operational support including but not limited to; record/documentation maintenance, storage & retrieval of records, candidate and employee contact and follow-up, and the daily completion of administrative tasks and reviews of assigned cases for Background Screening within the region. Background Screening Coordinators are expected to liaise between other operations team members, relationship managers, project managers, custodians, internal partners, and stakeholders. The overall objective of this role is to provide day-to-day operational support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
The Background Screening Coordinator will fully support the initiatives required to ensure compliance to the Background Screening Policy, and perform required task such as but not limited to:
Perform End-to-End Background Screening Coordination activities for Standard Candidates (C14 Level and Below)Adherence and Compliance to the Global Background Screening Policy.
Provide operations support to your immediate supervisor, manager, and members of the Senior Leadership Teams within your workgroup
Review, Process, Transact, Maintain and Update assigned Background Screening candidate cases.
Work directly with candidates and employees that are subject of the background screening.
Successfully and correctly, complete individualized assessments of Background Screening information to provide an appropriate final adjudication recommendation on assigned cases. Comply to the Company's Policies, Rules and Regulation.
Proactively participate in projects and stretch assignments if and when needed. Regularly attend meetings, forums, discussions, training sessions, and other similar activities whenever asked and actively participate in them.
Qualifications:
Previous relevant experience surrounding work in HR or Talent Acquisition Shared Services (especially Background Screening) is preferred but not required.
Proficient in Microsoft Office applications (Excel, Power point, Word)
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills.
Proven ability to adhere to the strictest rules of confidentiality, compliance, and risk mitigation.
Can exemplify integrity and accountability. Customer service oriented, willing to assist client inquiries
Comfortable to work in both Individual and Group setting.
Education:
Bachelor's degree/University degree or equivalent experience
This role will support APAC Hours (Morning Shift)
Job Family Group: Operations - Core
Job Family: Operations Support
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time