ocr Business Analyst iJPMorgan Chase

Job Description:
Job Description
The Home Lending Automation organization is tasked with identifying opportunities for transforming manual operational processes by leveraging efficient, controlled, and accuracy-driven technology. In addition to the financial benefits realized through these transformations, the processes gain the ability to shift from "exception finding" to "exception processing" which significantly increases the scope and effectiveness of the process and enhances the customer experience.
In mid-2014, as part of the multi-year transformation of Mortgage Banking, an exciting, key transformation program utilizing OCR (optical character recognition) technology was deployed to automate the classification and extraction of key data elements from critical mortgage documents, e.g., Note, Mortgage, Closing Disclosure, etc. Extracted data is used to automate manual data entry and manual doc-to-data "stare and compare" processes. The successful execution of OCR has automated several of these processes, and more projects are on the horizon.
Successful implementation of OCR technology requires combining technological and analytical expertise. The OCR software must be trained to optimize the classification of documents to meet target accuracy levels, and must also be configured to extract data from documents with similarly high accuracy. To drive the analytical component of new and existing implementations, large data sets must be analyzed at the document, page and data element level, to identify patterns of inaccuracies, and to monitor ongoing performance. This analysis is shared directly with our business partners and senior management on a regular basis.
Responsibilities:
Mine OCR database to produce iterative reporting and analyses in support of efforts to improve both the amount of coverage and accuracy of OCR software
Utilize information extracted from OCR database to identify gaps in accuracy and coverage, and opportunities to reduce these gaps
Ability to effectively manage all facets of the analytical project lifecycle (data exploration, hypothesis testing, code development).
Manage the configurations of the OCR software tuning rule set, including creation of "search objects", "filter objects", etc. to enhane the performance of the tool
Validate and test rule set changes and output for accuracy
Assist in tracking of deliverables and program updates
Relate analytical insights to document characteristics and anomalies
Qualifications:
Experience in a data mining role, with broad database platform experience (e.g., Oracle, DB2, Teradata)
Proficiency in one or more data mining tools (e.g., Alteryx, Trifacta, SQL Developer, Toad)
Applied knowledge of the mortgage lending lifecycle, especially originations
Knowledge of mortgage documents highly desirable
Experience with OCR is preferable
Ability to support the delivery of high-quality results under tight deadlines
Strong analytical and problem solving ability required
Experience working with large, complex datasets
Proficiency in Microsoft Office required
Excellent oral and written communication skills required
Bachelors degree preferred, ideally in a business, financial, or technical discipline.
Tenure: At least 12 months in current job and process
Performance Rating: At least On Track on My Development
Corrective Action: Not within prescriptive period for suspension
Performance Improvement Plan: Not enrolled in and Performance Improvement Plan (PIP)
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time