Nurse Educator (GMA)Zuellig Pharma Corporation

The Medical Educator (ME) in is a field based position with a key role in educating patients and helping them manage their medication and disease. We take a comprehensive approach to addressing the disease, which includes delivering practical support, instructing patients in disease management, and stimulating action within communities.
By providing answers based on individual needs and facilitating training sessions to patients, HCPs and other key stakeholders involved in the treatment, Medical Educators have the opportunity to help improve patient outcomes by providing a needed service that addresses important unmet medical needs.
Primary Responsibilities:
Training of patients
Medical Educators will be reliable, trusted partners who anticipate the needs of patients. They are providing quality education either on a 1:1 basis or in a group setting.
For individual training or group training the ME:
must comply with all global and local laws and regulations
must comply with all relevant privacy regulations, obtain meaningful consents to set expectations, and always store and use a patient's Personal Information in line with the promises we have made in the consent
Training of other key stake holders
The Medical Educator is expected to deliver educational presentations to pharmacists, hospital groups and other relevant roles while observing all relevant policies and procedures.
Communicating important and relevant individual patient information to the HCP
The Medical Educator will be expected to provide professional written and verbal patient education feedback to the treating Health Care Practitioner.
Maintenance of Scientific and Educational Expertise
Medical Educators will maintain the highest level of knowledge regarding current disease state product (including competitor products) to enable them to be credible peers of Health Care Practitioners.
The Medical Educator will be expected to engage in continuous learning within the therapeutic area they represent.
Other Medical Activities
While the focus of the Medical Educator's role is to support and educate patients and training of external stakeholders, Medical Educators may be involved in other activities, including:
(Supervisor should establish boundaries to ensure that the balance of responsibilities is primarily customer-facing)
Responding to "on-label" unsolicited questions in the medical information area of a medical conference exhibit booth
Participating in Consultant and Health Education meetings if approved by their supervisor
Provide medical training to sales
Managing in-bound and outbound calls
Conducting Customer Satisfaction Surveys
Management of Administrative Activities
Medical Educators will effectively and efficiently use approved resources to fulfill administrative, procedural and legal requirements associated with their daily work.
Medical Educators should:
Maintain database entries in multiple computer programs such as VEEVA, Microsoft Office, Excel, etc.
Continually be in compliance with all procedural requirements of the role
Appropriately be using available resources at all times.
Medical Educators are expected to be responsible stewards of their time and demonstrate competency in budget management.
Minimum Qualification Requirements:
College degree or Bachelors level degree (Preferably Nursing Graduate)
HCP background*
PADI Certified
ADNEP Certified
Medical expertise and/or proficient knowledge of the disease state and current treatment options.
Good interpersonal and communication skills
Must be willing to travel anywhere in the Philippines