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Position Description
• Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills.
• Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy, and proficiency.
• Produces quality work and results.
• Ensure fast and accurate turnaround of work.
• Solve problems using agreed upon procedures.
• Develop a comprehensive understanding and mastery of all tools.
• Remain updated on products, policy, procedure and other important operational issues.
• Perform other duties as assigned.
Requirements:
-Must be native Norwegian
-Fluent in English
-Preferably with background in customer support/technical
Requirements
Language(s): Tagalog
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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About the company
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