• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues and complaints with empathy and efficiency.
• Process orders, returns, and exchanges in accordance with established procedures.
• Collaborate with other team members to address complex customer concerns.
• Maintain a high level of product and service knowledge to effectively assist customers.
• Document customer interactions and transactions accurately in the system.
• Identify and escalate priority issues to the appropriate channels.
• Strive to meet and exceed customer satisfaction targets.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues and complaints with empathy and efficiency.
• Process orders, returns, and exchanges in accordance with established procedures.
• Collaborate with other team members to address complex customer concerns.
• Maintain a high level of product and service knowledge to effectively assist customers.
• Document customer interactions and transactions accurately in the system.
• Identify and escalate priority issues to the appropriate channels.
• Strive to meet and exceed customer satisfaction targets.
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Aspire Global Solutions
About the company
Aspire Global Solutions jobs
₱ 45,000.00 (monthly) · Makati, National Capital Region · Now
Position non voice agent - Customer Service recruited by the company Aspire Global Solutions at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Non Voice Agent - Customer Service or Aspire Global Solutions company in the links above
About the company
Aspire Global Solutions jobs
₱ 45,000.00 (monthly) · Makati, National Capital Region · Now