non-voice acoount (audio equipment/ Electronics)NeksJob Philippines

Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Senior/ High school Graduate
Minimum BPO 6 months experience related to upselling/ sales experience/ cross selling
Good English written communication skills
Has a good customer service orientation
Proficient in MS Office
With sufficient computer navigational skills
Willing to work in shifting schedules, weekends, and holidays.
Bossjob

Pasay City, Metro Manila
Permanent
Full-time